Sterling Bank

Sterling Bank is a Nigerian national commercial bank that provides personal, SME, and corporate banking services, alongside digital channels for customers who want to manage money, payments, and accounts online.

Key capabilities include:

• Digital banking via OneBank for everyday transactions such as fund transfers, bill payments, and airtime/data purchase, with support for instant account opening, investments, loans, and card management (including cardless withdrawals and in-app card controls where available).
• Self-service portals to open accounts online and manage accounts, plus customer support tools such as a complaint tracker, ATM locator, and agent banking listings.
• Business and corporate banking tools, including Sterling Pro Corporate Internet Banking, plus business payment options like AutoReg, Pay4Me, and FIRS-related payments.
• Accounts and cards across savings, current, and investment options, plus debit, credit, and prepaid cards for different customer needs.

Available on Web (self-service and internet banking), Android and iOS (OneBank mobile app), and USSD.

Target users include individual consumers in Nigeria who need day-to-day banking, and SMEs, corporates, and institutions that require internet banking, business accounts, payments, and sector-focused offerings (H.E.A.R.T: Health, Education, Agriculture, Renewable Energy, Transportation).

It is notable in Nigeria for its breadth of digital access options (app, web, USSD), dedicated business banking channels, and its status as a Central Bank of Nigeria licensed and regulated bank founded in 1960.