How reviews are moderated

Review requirements

You need a Liners account to leave a review. You may post one review per product, and the review must contain:

• A rating from one to five stars.
• Between 50 and 1,000 characters.
• Genuine, recent, first-hand experience.

Liners does not set a fixed age limit for the experience. You cannot review a product that you own or manage.

The guidelines for reviewers cover conflicts, rewards, privacy, and banned content.

Moderation

New reviews enter Pending status. Liners may use automated tools to screen them for rule breaches or signs that a reviewer needs more checks.

A review with a clean result may move to Approved. Other reviews stay Pending for a Liners reviewer. Automated checks do not reject a review on their own.

Liners keeps its scores and signals private so people cannot write for the checks instead of readers.

Review states and edits

You may edit an Approved or Rejected review. Liners returns the edited review to Pending and checks it again. You cannot edit a review while it is Pending.

Proof and verified reviews

You may upload up to five proof images. Do not include private customer data, passwords, payment details, or other sensitive information.

An Approved review may show a verified mark when the reviewer submitted proof that Liners could check to an extent. The mark does not prove every claim or guarantee the experience.

Verified reviews do not carry more weight in the rating.

Product ratings

Liners calculates a product's review rating as the plain average of its Approved review ratings. Pending and Rejected reviews do not count.

Payment, verified product status, and verified-review status do not change the rating calculation.

People who follow a product may receive an update when a new review is approved. Read how following and notifications work for those choices.

Reports and clarification

Product managers may report an Approved review on a product they manage if they believe it breaks the rules. A critical opinion or low rating is not enough.

Liners may ask the reviewer for more detail. The reviewer has 14 days to answer. Liners then reviews the report, review, response, and available information.

Other users do not have the product-manager review-report control. They can report a wider platform issue through the available contact or product-report route.

Read moderation, reports and enforcement for the actions Liners may take.

AI review summaries

Liners may use AI to group themes across Approved reviews and draft a short summary. The summary does not change individual reviews or the product rating.

AI can miss context. Readers should check the underlying reviews before relying on a summary.

The community guidelines apply to reviews, proof images, reports, and replies.