Privacy Policy

Last updated: February 14, 2026

1. Introduction

Liners ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services (the "Platform").

By using the Platform, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use the Platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name and email address (provided directly or via Google sign-in).
• Profile picture (if you sign in with Google).

2.2 Product Submissions

When you submit a product for listing, we collect:

• Product name and website URL.
• Any optional notes you provide with your submission.
• Your name and email address as the submitter.

2.3 Reviews and Reports

When you post a review or submit a report, we collect:

• Review content, rating, and any proof images you upload.
• Report type, message, and your email address.

2.4 Newsletter Subscription

If you subscribe to our newsletter, we collect your email address. You can unsubscribe at any time using the link provided in each email.

2.5 Payment Information

If you purchase a premium listing, your payment is processed by Stripe. We do not store your credit card number or full payment details on our servers. We only receive confirmation of the transaction, including the amount paid and the associated product.

2.6 Automatically Collected Information

When you use the Platform, we may automatically collect:

• Session data: IP address and browser user agent, stored temporarily as part of your authentication session.
• Analytics data: We use PostHog for product analytics, session recordings, and error tracking. PostHog may collect anonymized usage data and, for authenticated users, link events to your account to improve the user experience.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform.
• Process product submissions and manage listings.
• Facilitate account creation and authentication.
• Process payments for premium listings.
• Send transactional emails (submission confirmations, publication notices, verification codes).
• Send newsletter emails if you have opted in.
• Moderate content and enforce our Terms & Conditions.
• Prevent abuse through rate limiting.
• Generate and improve AI-assisted content for listings.
• Respond to your enquiries and support requests.

4. How We Share Your Information

We do not sell your personal information. We share your data only with the following third-party service providers, strictly for the purposes described below:

4.1 Service Providers

4.2 AI Content Generation

When products are submitted, we may use AI services to generate descriptions, FAQs, and other content. The following services may receive the submitted product URL and publicly available website content:

• Vercel AI Gateway (routing to models from OpenAI, Anthropic, and Perplexity) for generating descriptions, categorisation, and FAQ content.
• Jina AI for extracting publicly available content from submitted product websites.
• ScreenshotOne for generating screenshots of submitted product websites.
• Google Favicon API for retrieving product favicons.

These services only receive publicly available website URLs and content. No personal user data is sent to these AI services.

4.3 Legal Requirements

We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or safety, or investigate potential violations of these terms.

5. Cookies

We use session cookies only for authentication purposes. These cookies are essential for keeping you signed in and do not track your activity across other websites.

We do not use any third-party tracking cookies. Our analytics provider, PostHog, may use local storage to maintain session continuity for analytics and session recordings.

6. Data Retention

We retain your information as follows:

• Account data: Retained for as long as your account is active. You may request deletion at any time.
• Submissions and reviews: Retained for as long as the associated product listing is active on the Platform.
• Newsletter subscriptions: Retained until you unsubscribe.
• Session data: Automatically deleted when your session expires.
• Payment records: Retained as required by applicable tax and financial regulations.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your account and associated personal data.
• Opt-out: Unsubscribe from marketing emails at any time using the link in each email.
• Data portability: Request your data in a portable format where technically feasible.

To exercise any of these rights, please contact us at hello@liners.com.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encrypted data transmission (HTTPS).
• Secure authentication with session management.
• Rate limiting to prevent abuse.
• Access controls to restrict data access to authorised personnel and systems.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Platform is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. International Data Transfers

Liners is operated from the United Arab Emirates. Your information may be transferred to and processed in countries other than your country of residence, including countries where our service providers operate. By using the Platform, you consent to such transfers. We ensure that appropriate safeguards are in place to protect your data in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Platform after any changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@liners.com.