A Nigerian commercial bank offering online and mobile banking, USSD *770#, personal accounts and loans, SME services, and corporate and public sector collections.
Fidelity Bank Product Overview
Is Fidelity Bank Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- Everyday banking
- Small businesses
What It Does Well
- Mobile banking
- USSD banking *770#
Things to Check
- Loan eligibility
- SME service requirements
About Fidelity Bank
Fidelity Bank Plc is a full-service commercial bank in Nigeria serving individuals, SMEs, corporates, and public sector institutions through digital channels and a branch network.
Key capabilities include:
- Personal banking services such as savings and current accounts, diaspora banking, investment services, personal loans, and money transfer.
- SME banking with low-cost current accounts, SME loans and advances, business advisory services, and support programs such as the Fidelity SME Forum, SME Academy, and SME Hub, plus online business account opening.
- Corporate and public sector banking including corporate online banking (via the CONB web portal), exchange rate information, and collections and funds management services such as Federal TSA Collections, NCS Duty Collections, statutory funds management, and IGR collections.
- Digital banking and self-service via online banking, the Online Banking Mobile App, Instant Banking (*770#), and tools like online account opening, branch/ATM locator, loan calculator, NIN portal, and customer support via True Serve and Chat with Ivy on WhatsApp.
Available on Web (online banking and CONB portals), Android, iOS, USSD (*770#), and WhatsApp.
Designed for Nigerian retail customers, diaspora customers, SMEs, corporates, high-net-worth clients (private banking), and government/public sector users managing collections and funds.
Notable in the Nigerian market for its breadth of retail-to-government banking coverage, strong emphasis on security guidance (including 2FA and new device measures), and public-facing investor relations information as a bank listed on the Nigerian Exchange and licensed by the Central Bank of Nigeria.
Fidelity Bank Facts
Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. How we source dataAs of Nov 9, 2026, Fidelity Bank is rated 3.7 on the App Store from 2K reviews and 3.8 on Google Play from 53K reviews with 1M+ installs.
Recent Reviews for Fidelity Bank
Reviews reflect each reviewer's opinion. Companies cannot pay to alter or remove reviews. A verified review includes proof that Liners checked to an extent. Learn how reviews workNo reviews yet. Be the first to review this product.
Fidelity Bank Founders & Leadership Team
Liners compiles leadership profiles from official company pages, professional profiles, and trusted public sources. We refresh them as teams change. How we source dataSign in to see all 24 team members
Get full profiles with titles, social links, and more
Latest Fidelity Bank News & Updates
Liners collects product news from official company updates and trusted publications. We refresh coverage as new articles are published. How we source dataSign in to see all 6 articles
Get full access to the latest news and updates
Research Mentioning Fidelity Bank
Browse all research
BankingWe Opened a Naira Account at Every Bank in Nigeria, Here's What We Found
A Liners field study across traditional banks and digital banks in Nigeria, with real BVNs and NINs.
Frequently Asked Questions About Fidelity Bank
Fidelity Bank is a Nigerian full-service commercial bank that provides personal, SME, corporate, public sector, and private banking through branches, online banking, mobile apps, USSD (*770#), cards, and other digital channels. You can open accounts, access loans, make payments and transfers, and manage collections and investments using its web portals, mobile app, USSD, and in-branch services.
Fidelity Bank operates in Nigeria as a licensed commercial bank of the Central Bank of Nigeria and is listed on the Nigerian Exchange. It also supports sending money across Africa in Naira with recipients paid in their local currency, but specific country coverage beyond Nigeria is not detailed and is therefore .
You can sign up by opening an account online through Fidelity Bank’s web portals (for personal or business accounts) or by visiting a Fidelity Bank branch in Nigeria. Account opening options are available for individuals, SMEs, corporates, and public sector clients, with digital onboarding and self-service tools to start the process.
Yes, Fidelity Bank is available on iOS and Android. You can download Fidelity Bank on the App Store for iPhone, or get it on Google Play for Android.
Fidelity Bank is best suited for Nigerian retail customers (including diaspora), SMEs, corporates, high-net-worth individuals, and government/public sector institutions that need banking, payments, collections, and digital financial services. It is particularly relevant for users who want to combine branch-based banking with online, mobile, and USSD channels.
Is Fidelity Bank Your Product?
Claim this listing to keep its information fresh and reply to reviews.
Your brand here — First mover advantage looks good on you. Claim this spot now.
Your brand here