A personal banking service for individuals and diaspora customers to open accounts, manage cards and loans, pay bills, and send money via web, mobile, and USSD.
FirstBank Product Overview
Is FirstBank Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- Everyday banking
- Individuals in Nigeria
What It Does Well
- Account opening
- Bill payments
Things to Check
- Loan eligibility rules
- Transfer fees
About FirstBank
FirstBank is a retail banking service for individuals in Nigeria and Nigerians in the diaspora to manage accounts, payments, transfers, cards, and loans through digital and branch-supported channels.
Key capabilities include:
- Personal accounts and deposits, including Savings, Current, Domiciliary, Fixed Deposit, FirstGem, Diaspora, and FirstPremium Term Deposit, plus online account maintenance
- Cards and card controls, covering credit, debit, and prepaid cards, with block/unblock options via USSD
- Loans for consumers, such as FirstCredit, Airtime Loan, Personal Home Loans, Automobile Loans, and Salary Loans
- Money transfers and remittances through First Global Transfer and partners such as MoneyGram, Ria, Thunes, TransFast, Western Union, and WorldRemit
- Payments and collections for bills and utilities, taxes and duties, school solutions, collections, and trade-related payments
- E-solutions and merchant tools including FirstBillsPay, FirstPay Link, FirstEdu Portal, POS Terminal, and FirstPOS, plus bancassurance via Leadway Assurance and Sanlam Life Insurance
- Identity and account updates, including NIN/BVN linking
Available on Web, Android, iOS, and USSD (plus chat banking and agent banking via Firstmonie).
Built for B2C personal banking customers, including Nigerians at home and diaspora customers in regions such as the UK and wider Europe, the Americas (including Canada), and other global regions.
Notable in the Nigerian market for its long operating history (established 1894) and for offering a wide mix of digital channels alongside a large physical presence, with the bank stating it is licensed by the Central Bank of Nigeria.
FirstBank Facts
Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. How we source dataAs of Nov 9, 2026, FirstBank is rated 3.1 on the App Store from 2K reviews and 4.1 on Google Play from 94K reviews with 10M+ installs.
Recent Reviews for FirstBank
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Latest FirstBank News & Updates
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Research Mentioning FirstBank
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Frequently Asked Questions About FirstBank
FirstBank is a retail banking and digital banking service for individuals in Nigeria and Nigerians in the diaspora who need day-to-day money management, payments, and cross-border transfers You can use it to manage accounts, cards, loans, payments, and transfers through web, mobile, and USSD channels.
FirstBank operates primarily in Nigeria and also serves diaspora customers in the United Kingdom, wider Europe, the Americas, Canada, and other global regions.
You can sign up through the bank’s account opening and digital banking channels, including web and the FirstMobile app. The site also supports account opening and account maintenance for personal banking customers.
Yes, FirstBank has a mobile banking app called FirstMobile on iOS (App Store) and Android (Google Play).
It is best suited for individual personal banking customers, including Nigerians at home and diaspora customers who need everyday banking services.
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