SimpleOne

SimpleOne is an enterprise low-code and GenAI platform for business process and service automation across corporate functions, built for medium and large organizations managing IT, HR, procurement, and other internal services.

Key capabilities include:

• Low-code development with three levels of customization, letting teams start from out-of-the-box solutions and extend them using visual builders or professional code.
• Enterprise Service Management (ESM) to centralize service delivery across departments, including a common self-service portal, CMDB, and end-to-end service processes.
• GenAI tooling that supports no-code integration of off-the-shelf AI blocks and building autonomous agents powered by an organization’s own data.
• Packaged business applications in the ecosystem, including ITSM (aligned with ITIL best practices), ITAM (asset accounting and cost control), SDLC (agile development management), B2B CRM (corporate sales and marketing), HRMS (HR process automation), plus a VCSM module marked as “Soon”.

Available on Web.

Targeted at B2B teams in service-heavy medium and large enterprises, including corporate IT/service desks, HR departments, procurement/shared services, and organizations standardizing service delivery across multiple divisions.

Notable for combining low-code, ESM, and GenAI in a single ecosystem and for its stated ability to update platform versions without losing customized business logic. For African enterprises evaluating service management and process automation platforms, it presents an option for consolidating IT and business service workflows in one system, supported by published documentation, training, a marketplace, and a community portal.