Question 1

What is Payment24 and how does it work?

Accepted Answer

Payment24 is a white-label fuel management and payment platform that enables oil companies, banks, fleet operators, and retailers to issue branded payment products and control fuel transactions. It works by integrating with fuel dispensers and point-of-sale systems to process payments, verify vehicles and drivers in real-time, manage fleet operations, and reduce fuel fraud. The platform supports multiple payment methods including mobile payments, prepaid cards, electronic vouchers, and gift cards.

Question 2

What countries does Payment24 operate in?

Accepted Answer

Payment24 is based in Cape Town, South Africa and operates across five continents with a focus on African markets. Specific countries beyond South Africa are not detailed in available information.

Question 3

How do I sign up for Payment24?

Accepted Answer

You can sign up for a Payment24 account through the support portal at support.payment24.co, or contact the sales team at info@payments24.com or +27 21 344 1564 for enterprise setup.

Question 4

Does Payment24 have a mobile app?

Accepted Answer

Yes, Payment24 has a mobile app called, Fleetman Payment24, available on both Apple App Store (iOS) and Google Play Store (Android). The app is free to download.

Question 5

Who is Payment24 best suited for?

Accepted Answer

Payment24 is best suited for banks, petroleum and fuel retail groups, fleet operators and transporters, and retail and convenience operators that want to launch or redesign branded payment, loyalty, and fleet management products for their customers.

Question 6

How do I contact Payment24 support?

Accepted Answer

You can contact Payment24 support by calling +27 21 344 1564, emailing Support@payment24.co.za, or signing up for the support portal at support.payment24.co.

Question 7

Does Payment24 have a plan for teams or businesses?

Accepted Answer

Yes, Payment24 is designed for teams and businesses. The platform provides fleet operators with real-time control over vehicle management, driver verification, and refueling processes, and supports multiple users and organizational structures through its web-based and mobile interfaces.

Question 8

Does Payment24 offer an API or integrations?

Accepted Answer

Yes, Payment24 offers API-based integration options and supports open integration with third-party systems. The platform is designed to integrate with existing site systems and hardware, or can work with new hardware as needed.

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