Question 1

What is Moove and how does it work?

Accepted Answer

Moove is a global mobility fintech company that provides revenue-based vehicle financing to mobility entrepreneurs, such as ride-hailing drivers on platforms like Uber. It works by integrating alternative credit scoring with ride-hailing and fleet management systems to enable vehicle ownership through a Drive-to-Own model, where repayments are deducted directly from drivers' earnings.

Question 2

How much does Moove cost?

Accepted Answer

Moove is generally a vehicle financing platform, so it does not have a fixed price like a subscription service; instead, drivers pay weekly instalments based on the car, contract length, insurance, and mileage usage, which vary by individual package and location.

Question 3

What countries does Moove operate in?

Accepted Answer

Moove is available in various cities across Africa, Middle East, Europe and India. We are currently live in Lagos, Ibadan, Accra, Cape Town, Johannesburg, Nairobi, Dubai, Hyderabad, Bangalore and Mumbai and London.

Question 4

How do I sign up for Moove?

Accepted Answer

Register interest on the Moove 'drive with us' page (https://www.moove.io/apply-to-moove) and a member of our team will be in touch (invite you to onboard).

Question 5

Does Moove have a mobile app?

Accepted Answer

Yes, Moove does have a mobile app on iOS and Android for riders and drivers to request rides, manage trips, and make payments (cash or card depending on the city).

Question 6

Who is Moove best suited for?

Accepted Answer

Moove is best suited for mobility entrepreneurs, such as ride-hailing drivers and those in logistics, mass transit, and delivery, who need vehicle financing but lack traditional credit access.

Question 7

How do I contact Moove support?

Accepted Answer

You can contact Moove support through the help/contact section on their website or in-app support channels, and in some regions via a support phone or email provided in the app or FAQ page.

Question 8

Does Moove have a plan for teams or businesses?

Accepted Answer

Moove does offer business and fleet/enterprise-style solutions (vehicle financing and mobility operations for companies and gig fleets), rather than a simple “team plan” subscription model, and pricing is usually customized per organization.

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