Jumia Reviews
Reviews reflect each reviewer's opinion. Companies cannot pay to alter or remove reviews. A verified review includes proof that Liners checked to an extent. Learn how reviews workReviews from users
Showing 152 reviews sorted by newest first.
NG · 2 reviews
May 30, 2026
Delivery was swift. Though on some occasions I got something different from what was ordered. Not Jumia's fault anyway, but the vendor's.
GB · 1 review
May 21, 2026
Great service with good products.
NG · 8 reviews
May 18, 2026
An impressively good e-commerce store, not for its products but for customer-centric features like nonstop discounts, a pay-on-delivery option, and a transparent return policy. If they had a wider inventory, they'd be the Amazon of Africa, which they probably already are. Fix your inventory!
NG · 3 reviews
May 17, 2026
Great e shopping platform.. I love it
NG · 1 review
May 16, 2026
Nice platform for shopping.
NG · 3 reviews
May 16, 2026
Their prices is quite high , compared to TEMU
NG · 2 reviews
May 16, 2026
A good app but delivery issues
NG · 4 reviews
May 16, 2026
Good app buh dishonest delivery men
NG · 4 reviews
May 16, 2026
Easy use and good service
NG · 5 reviews
May 15, 2026
Easy to navigate and the comfort it brings is top-notch
NG · 4 reviews
May 15, 2026
Prompt delivery
NG · 3 reviews
May 15, 2026
Good app but dishonest delivery men. I hope they improve their courier services.
NG · 13 reviews
May 14, 2026
Jumia has been top-notch when it comes to online shopping and delivery. I’ve only had to return an order once, and the refund process was hassle-free.
NG · 7 reviews
May 14, 2026
This is the best e-commerce marketplace for me. No complaints.
NG · 1 review
May 13, 2026
Jumai delivery service i pretty fast and i love how there is a payment on. delivery option
Review Sources
Where reviews have come from for the past 12 months.
Verified reviews include proof of product usage submitted by the reviewer.
AI Moderation
Every review is automatically screened by AI before publication. This helps maintain quality and trust.
(100%)
Liners screens each review for rule breaches and signs of manipulation before publication.
Reply Behavior
How Jumia responds to reviews.
No replies to reviews yet.
Flagging Activity
How frequently reviews were flagged for this listing in the past 12 months.
No reviews have been flagged for this listing.
Reviews Over Time
How Jumia received reviews in the past 12 months.
Star Distribution Over Time
How star ratings are distributed each month for the past 12 months.
How is the score calculated?
The score is the average of approved user reviews on Liners. It updates as new approved reviews are added.
