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Jumia Reviews

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Showing 152 reviews sorted by newest first.

Jethro Alaka
Jethro Alaka

NG · 1 review

Jun 2, 2026

The UI is easy to navigate, no qualms about the app. Great experience. I've used the app multiple times this year to purchase items and everything from the delivery to shipping was easy.

Aishat Logun
Aishat Logun

NG · 2 reviews

Jun 2, 2026

It's a very good app with nice products and the prices are quite affordable. Plus...the delivery service is good and I got exactly what I ordered without any transportation hazard.

O
Oladeleabdulraheem8

NG · 2 reviews

Jun 2, 2026

Jumia provides good value and convenience. Pay on delivery feature is a super amazing offer that I benefit from

Olugbenga Michael
Olugbenga Michael

NG · 1 review

Jun 2, 2026

Well develoed app. i love how they make it easy to order to things and their delivery system is fast

Andero EniOluwa
Andero EniOluwa

NG · 2 reviews

Jun 2, 2026

I enjoyed my experience, it fair, nothing bad. Last time I used i got a discount and got my order fast

Inioluwa Ogunba
Inioluwa Ogunba

NG · 1 review

Jun 2, 2026

The quickness that was used to deliver my product and also the quality of the product made me glad. I ordered a powerbank and it lasted me for a long time. I really enjoyed it.

A
Akinkunmianuoluwapo42

NG · 1 review

Jun 2, 2026

The products all look good at first but they barely last all in all it’s still a good app but they sometimes delay delivery

Oyinkansola Akinlabi
Oyinkansola Akinlabi

NG · 2 reviews

Jun 2, 2026

Jumia made Online shopping really easy there deliveries takes up to 2 days no matter the product and what I majorly buy from them are mainly gadgets and their products are very good.

S
Seyiakinyemi100

NG · 1 review

Jun 2, 2026

It was great. Why? Based on my experience with them the last time. Their logistics was professional and their food tastes delicious!

Elizabeth 1715
Elizabeth 1715

NG · 1 review

Jun 2, 2026

My experience has been disappointing overall. While the app offers many products and occasional discounts, there are too many issues that make shopping stressful. Some items don’t match their descriptions, delivery can be delayed, and customer support is not always helpful when problems come up. The app layout is decent, but performance can be slow during sales periods. Refunds and returns also take longer than they should. There’s potential, but the platform still needs major improvements in reliability and quality control. 2/5 stars.

B
Bakareusman7

NG · 1 review

Jun 2, 2026

Delivery time is good but what you order isn't always what you get. Sometimes I wonder if anyone checks what the vendor sends out before it gets to the customer.

Samuel Ilemobade
Samuel Ilemobade

NG · 2 reviews

Jun 2, 2026

It awesome. But I recommend if users can get exact look, feel, sizes etc.. of a product, so I won't bother about - what I ordered vs what I got.

Paul Henry
Paul Henry

NG · 2 reviews

Jun 2, 2026

Jumia is a very good app to use when ordering items especially gadgets. I ordered my phone (Itel S26 ultra) and it was delivered safely and as described.

O
Olasojiodunayo55

NG · 1 review

Jun 2, 2026

It is reliable and good,their delivery fee is very low,they don't disappoint and they are loyal to their customers

J
Josephadeyoju

NG · 1 review

Jun 2, 2026

I like the app. I get most of my stuff there. I get stationaries, school stuff, everyday products and even get gifts for my loved ones.

Leave a reviewLiners screens each review for rule breaches and signs of manipulation before it can go live. Reviewer guidelines

Review Sources

Where reviews have come from for the past 12 months.

Verified6
Unverified146
Total reviews152
4% verified

Verified reviews include proof of product usage submitted by the reviewer.

AI Moderation

Every review is automatically screened by AI before publication. This helps maintain quality and trust.

AI-screened reviews
152

(100%)

Average confidence score
49%

Liners screens each review for rule breaches and signs of manipulation before publication.

Reply Behavior

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Flagging Activity

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Reviews Over Time

How Jumia received reviews in the past 12 months.

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Star Distribution Over Time

How star ratings are distributed each month for the past 12 months.

1
Mar
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May
130
Jun
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Aug
5-star
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4.2
Great · 152 reviews
How is the score calculated?

The score is the average of approved user reviews on Liners. It updates as new approved reviews are added.

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