Jumia Reviews
Reviews reflect each reviewer's opinion. Companies cannot pay to alter or remove reviews. A verified review includes proof that Liners checked to an extent. Learn how reviews workReviews from users
Showing 152 reviews sorted by newest first.
NG · 1 review
Jun 2, 2026
The UI is easy to navigate, no qualms about the app. Great experience. I've used the app multiple times this year to purchase items and everything from the delivery to shipping was easy.
NG · 2 reviews
Jun 2, 2026
It's a very good app with nice products and the prices are quite affordable. Plus...the delivery service is good and I got exactly what I ordered without any transportation hazard.
NG · 2 reviews
Jun 2, 2026
Jumia provides good value and convenience. Pay on delivery feature is a super amazing offer that I benefit from
NG · 1 review
Jun 2, 2026
Well develoed app. i love how they make it easy to order to things and their delivery system is fast
NG · 2 reviews
Jun 2, 2026
I enjoyed my experience, it fair, nothing bad. Last time I used i got a discount and got my order fast
NG · 1 review
Jun 2, 2026
The quickness that was used to deliver my product and also the quality of the product made me glad. I ordered a powerbank and it lasted me for a long time. I really enjoyed it.
NG · 1 review
Jun 2, 2026
The products all look good at first but they barely last all in all it’s still a good app but they sometimes delay delivery
NG · 2 reviews
Jun 2, 2026
Jumia made Online shopping really easy there deliveries takes up to 2 days no matter the product and what I majorly buy from them are mainly gadgets and their products are very good.
NG · 1 review
Jun 2, 2026
It was great. Why? Based on my experience with them the last time. Their logistics was professional and their food tastes delicious!
NG · 1 review
Jun 2, 2026
My experience has been disappointing overall. While the app offers many products and occasional discounts, there are too many issues that make shopping stressful. Some items don’t match their descriptions, delivery can be delayed, and customer support is not always helpful when problems come up. The app layout is decent, but performance can be slow during sales periods. Refunds and returns also take longer than they should. There’s potential, but the platform still needs major improvements in reliability and quality control. 2/5 stars.
NG · 1 review
Jun 2, 2026
Delivery time is good but what you order isn't always what you get. Sometimes I wonder if anyone checks what the vendor sends out before it gets to the customer.
NG · 2 reviews
Jun 2, 2026
It awesome. But I recommend if users can get exact look, feel, sizes etc.. of a product, so I won't bother about - what I ordered vs what I got.
NG · 2 reviews
Jun 2, 2026
Jumia is a very good app to use when ordering items especially gadgets. I ordered my phone (Itel S26 ultra) and it was delivered safely and as described.
NG · 1 review
Jun 2, 2026
It is reliable and good,their delivery fee is very low,they don't disappoint and they are loyal to their customers
NG · 1 review
Jun 2, 2026
I like the app. I get most of my stuff there. I get stationaries, school stuff, everyday products and even get gifts for my loved ones.
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