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GB · 1 review
May 21, 2026
NG · 3 reviews
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NG · 4 reviews
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NG · 3 reviews
May 15, 2026
Where reviews have come from for the past 12 months.
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How Jumia responds to reviews.
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How frequently reviews were flagged for this listing in the past 12 months.
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How Jumia received reviews in the past 12 months.
How star ratings are distributed each month for the past 12 months.
The score is the average of approved user reviews on Liners. It updates as new approved reviews are added.
Great service with good products.
An impressively good e-commerce store, not for its products but for customer-centric features like nonstop discounts, a pay-on-delivery option, and a transparent return policy. If they had a wider inventory, they'd be the Amazon of Africa, which they probably already are. Fix your inventory!
Shopping made easy
Great e shopping platform.. I love it
Nice platform for shopping.
Their prices is quite high , compared to TEMU
A good app but delivery issues
I love the app. It’s nice
Good app buh dishonest delivery men
Easy use and good service
Their deliveries are very swift and their prices are great. Only thing is you have to pay attention to the vendor you’re getting from so you’re not sold a fake
Seamless ordering experience, great customer service, speedy delivery. Couldn't ask for more👏🏽
Easy to navigate and the comfort it brings is top-notch
Prompt delivery
Good app but dishonest delivery men. I hope they improve their courier services.
Reviewers generally praise Jumia for its easy-to-use app, seamless ordering, helpful customer service, and often fast or prompt delivery, with features like pay-on-delivery and a smooth returns and refund process standing out. Common concerns include delivery and courier issues such as dishonest delivery staff, occasional pricing being higher than competitors, and marketplace quality risks like counterfeit items if vendors are not vetted. A few users also mention reduced product availability and room to improve product photos.
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