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NG · 13 reviews
May 14, 2026
NG · 7 reviews
May 14, 2026
NG · 1 review
May 13, 2026
NG · 5 reviews
May 13, 2026
NG · 11 reviews
May 13, 2026
NG · 7 reviews
May 13, 2026
NG · 5 reviews
May 13, 2026
NG · 1 review
Mar 22, 2026
Where reviews have come from for the past 12 months.
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How Jumia responds to reviews.
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How frequently reviews were flagged for this listing in the past 12 months.
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How Jumia received reviews in the past 12 months.
How star ratings are distributed each month for the past 12 months.
The score is the average of approved user reviews on Liners. It updates as new approved reviews are added.
Jumia has been top-notch when it comes to online shopping and delivery. I’ve only had to return an order once, and the refund process was hassle-free.
This is the best e-commerce marketplace for me. No complaints.
Jumai delivery service i pretty fast and i love how there is a payment on. delivery option
Swift delivery, got exactly what I ordered
Easy to order, quick delivery, and good customer service.
They don’t seem to have as many items available anymore. I searched for about three items last month and couldn’t find any of them. I hope they improve because there’s a lot more competition now, and staying consistent is important. Wishing them the best moving forward.
Amazing app, they could do better with product pictures.
Pretty amazing platform. Been using them for a while now
Reviewers generally praise Jumia for its easy-to-use app, seamless ordering, helpful customer service, and often fast or prompt delivery, with features like pay-on-delivery and a smooth returns and refund process standing out. Common concerns include delivery and courier issues such as dishonest delivery staff, occasional pricing being higher than competitors, and marketplace quality risks like counterfeit items if vendors are not vetted. A few users also mention reduced product availability and room to improve product photos.
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