Jumia Reviews
Reviews reflect each reviewer's opinion. Companies cannot pay to alter or remove reviews. A verified review includes proof that Liners checked to an extent. Learn how reviews workReviews from users
Showing 152 reviews sorted by newest first.
NG · 3 reviews
Jun 3, 2026
I hate the customer service on this app. They didn't deliver what I saw on the app. It wasn't what I ordered.
NG · 1 review
Jun 3, 2026
Jumia makes it simple to shop from multiple sellers in one place, saving time and effort. This convenience allows users to compare products easily and complete purchases without visiting multiple platforms.
NG · 1 review
Jun 3, 2026
The checkout process was generally smooth, and payment options were clearly presented during purchase.
NG · 1 review
Jun 3, 2026
They didn't deliver my complete products and there was no refund. The product delivered was also not the same thing I saw on the app
NG · 2 reviews
Jun 3, 2026
Nice user interface,guided me on how make purchases,loved the fact I could trace my product and delivery was also calm
NG · 2 reviews
Jun 3, 2026
Most products on the app are really expensive. They need to introduce mire products on the app with discounts
NG · 1 review
Jun 3, 2026
I love this app all the goods I have shopped for so far came in good condition and with no hustle 😀
NG · 2 reviews
Jun 3, 2026
Most products on the app are really expensive. They need to introduce mire products on the app with discounts
NG · 1 review
Jun 3, 2026
Their delivery services are good. They offer a variety of products with clear descriptions and pictures of the products.
NG · 2 reviews
Jun 3, 2026
I like the way they deliver on time everytime I order from them especially my lotions, body care and skin care products.
NG · 2 reviews
Jun 3, 2026
I like the delivery service of Jumia but I think they should include repair services. I got an electric sewing machine from the platform and I haven't found a technician that can repair it.
NG · 3 reviews
Jun 3, 2026
Jumia is a very good app and it's user-friendly just that they need to be confirming the product and confirm price before putting this out there
NG · 1 review
Jun 3, 2026
Jumia has become my favorite online marketplace because it provides convenience, fast and detailed delivery
NG · 2 reviews
Jun 3, 2026
Jumia is a very good app and it's user-friendly just that they need to be confirming the products. They are also fake products 🥺
NG · 1 review
Jun 2, 2026
Quite sad. To make matters worse, the latest update completely wiped my saved data with no way to recover it. Save your storage space and look for an alternative until the developers fix these glaring stability issues.
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