Question 1

What does the Telecom & Connectivity category cover on Liners?

Accepted Answer

Telecom & Connectivity covers the products that sell, operate, or distribute network access across Africa: mobile network operators with prepaid data and voice plans, fibre and fixed-wireless ISPs, satellite broadband providers, eSIM marketplaces, and the self-service apps telcos use to provision plans. If the product's headline transaction is buying or using the network, it belongs here.

Question 2

Which mobile data and home internet products are listed here?

Accepted Answer

Liners lists pan-African and country-specific operators side by side, from MNOs like Airtel, Safaricom, and Vodacom to ISPs such as Spectranet, Liquid Home, MetroFibre, Tizeti, ipNX Nigeria, and Glo Fibre To The Home. Country filters narrow the view to providers serving your market.

Question 3

How is Telecom & Connectivity different from Communication & Social?

Accepted Answer

Telecom & Connectivity is about the network itself: who sells data, voice, and home internet. Communication & Social is about what runs on the network: messaging apps, SMS and voice APIs, contact-centre tools, and community platforms. Telcos that ship both connectivity AND messaging or comms infrastructure (like Airtel) appear in both categories by design.

Question 4

Can I compare eSIM, fibre, and fixed-wireless providers in one place?

Accepted Answer

Yes. The category groups MNOs, fibre operators, fixed-wireless and satellite ISPs, and eSIM providers so you can browse them together. Use the eSIM tag for travel-data products or the Data & Home Broadband tag to focus on resident mobile-data and home-internet plans.

Question 5

Do these products support payment in local African currencies and USSD self-service?

Accepted Answer

Most do. African telcos and ISPs typically accept card, bank transfer, and mobile money, and many expose USSD short codes for buying bundles, checking balances, and renewing plans without an internet connection. Product pages on Liners flag which payment methods and self-service channels each provider supports.

Question 6

What should I evaluate when choosing a broadband or data plan in Africa?

Accepted Answer

Look at coverage in your specific area, price per GB or per month, real-world speed and uptime, contract terms, router and installation timelines for home plans, the quality of customer support, and the payment methods the provider accepts. Reviews on Liners surface user experience on each of these dimensions.

Question 7

Do telcos that also offer mobile money or messaging belong here too?

Accepted Answer

Yes. Liners runs entries for telcos under multiple categories where it accurately reflects the product. A telco like Airtel sits in Telecom & Connectivity for connectivity and in Fintech for the mobile money arm, mirroring how it is bought and used.

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