Question 1

What is my.t and how does it work?

Accepted Answer

my.t is the consumer and business brand of Mauritius Telecom that provides mobile (including 5G), fibre internet, TV, fixed-line, devices, and the my.t money wallet in Mauritius. You choose and subscribe to the specific services you need (for example mobile, home internet and TV, or payments) and then manage them via the my.t website, Selfcare portal, and mobile apps.

Question 2

How much does my.t cost?

Accepted Answer

my.t has no single fixed price, since each service (mobile, fibre internet, TV, devices, my.t money, and business solutions) is priced separately with various plans and promotions. You can view current tariffs and offers for each service directly on the my.t website or in the relevant app before subscribing.

Question 3

What countries does my.t operate in?

Accepted Answer

my.t operates in Mauritius and markets its connectivity and digital services for users in Mauritius, including tourists visiting the country. There is no verified information that it operates telecom services in other countries.

Question 4

How do I sign up for my.t?

Accepted Answer

To sign up, you typically choose the service you want on the my.t website or in-store (for example a mobile plan or fibre & TV offer), then complete the subscription process with your personal details, identification, and any required documents or payment. Some digital services, such as my.t care, my.t money, and my.t travel, also allow account creation and activation directly in their mobile apps or via the Selfcare web portal.

Question 5

Does my.t have a mobile app?

Accepted Answer

Yes, my.t offers mobile apps. The my.t care app lets you manage your telecom services and accounts, and the my.t money app lets you use the mobile wallet, both available on Android and iOS.

Question 6

Who is my.t best suited for?

Accepted Answer

my.t is best suited for people and organizations in Mauritius that need connectivity, entertainment, and payments in one ecosystem. This includes households, individual mobile users, tourists needing local or travel connectivity, and SMEs or enterprises requiring business internet, cloud, security, and related telecom solutions.

Question 7

How do I contact my.t support?

Accepted Answer

You can contact my.t support by email at contact@telecom.mu. You can also use the my.t care app or Selfcare web portal for self-service, issue reporting, and account-related help, and visit Mauritius Telecom or my.t shops for in-person assistance.

Question 8

Does my.t have a plan for teams or businesses?

Accepted Answer

Yes, my.t has plans and solutions for teams and businesses. It offers business internet, fixed voice and VoIP, managed network services, cloud and data centre solutions, and cybersecurity services targeted at SMEs and enterprises in Mauritius.

Question 9

Does my.t offer an API or integrations?

Accepted Answer

Yes, my.t offers a public API. View the official Myt API documentation for endpoints, authentication, and integration guides.

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