A Kenyan telecom and mobile money platform offering voice plans, data bundles, fibre internet, and M-PESA services for individuals and businesses.
Safaricom Product Overview
Is Safaricom Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- Kenya mobile users
- Ethiopia mobile users
What It Does Well
- Voice and data bundles
- Home fibre internet
Things to Check
- Ethiopia M-PESA availability
- Fibre coverage area
About Safaricom
Safaricom is a Kenyan telecommunications and mobile money provider serving personal and business customers with mobile voice, data, fixed internet, and M-PESA financial services.
Key capabilities include:
- Voice and messaging services for prepaid and postpay lines, monthly plans, roaming, international calling rates, and VoLTE options.
- Mobile data services with data tariffs, monthly data plans, roaming support, 5G information, and data usage tips to help customers manage consumption.
- M-PESA mobile money for everyday transactions such as sending and receiving money, balance checks, statements, and services like Fuliza and Pochi La Biashara, plus merchant payments through Lipa Na M-PESA.
- Business solutions covering internet for business, cloud services, bulk SMS, sponsored data, and M-PESA tools such as PayBill, Business Till, and bulk payments.
Available on Web, Android, and iOS (via mobile apps such as My One App and MySafaricom App).
Targeted at a B2B and B2C audience, including consumers, SMEs, and enterprises that need connectivity, mobile payments, and business communication tools in Kenya.
Notable in the Kenyan market as the home of M-PESA, with additional website sections for customer service, fraud awareness guidance, investor relations, careers, and media updates.
Safaricom Facts
Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. How we source dataAs of Oct 5, 2026, Safaricom is rated 4.6 on the App Store from 1K reviews and 4.3 on Google Play from 712.9K reviews with 10M+ installs.
Recent Reviews for Safaricom
Reviews reflect each reviewer's opinion. Companies cannot pay to alter or remove reviews. A verified review includes proof that Liners checked to an extent. Learn how reviews workHow is the score calculated?
Every product starts at a 3.5-star baseline worth 7 reviews. Each approved review pulls the score toward the real average, so a product with one 5-star review shows about 3.7.
Learn how reviews work
NG · 1 review
Jun 9, 2026
Safari is a great website. I find it very easy to make use of it to search for anything. Well done ……
NG · 3 reviews
Jun 4, 2026
Safari is a great app, I enjoy the multiple offers and bundle, it is easy to access and transactions are swift. I rate it seven over ten.
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Safaricom Founders & Leadership Team
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Latest Safaricom News & Updates
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Jobs at Safaricom
| Title | Posted |
|---|---|
| Specialist – BSS Operations ( Internal/External ) | Aug 27, 2026 |
| Manager â BI Development and Operations (Internal/External) | Aug 27, 2026 |
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Frequently Asked Questions About Safaricom
Safaricom is a Kenyan telecom and mobile money provider that offers mobile voice and SMS, data bundles, home and business internet, and M-PESA mobile money services for personal and business customers. It works through SIM cards and mobile apps so you can make calls, use data, and send, receive, or pay with M-PESA directly from your phone or via supported web portals.
Safaricom uses a pay-as-you-go and subscription model, so you pay for what you use through airtime, bundles, plans, and M-PESA or postpay bills. Exact prices depend on the specific voice, data, fibre, or M-PESA tariffs you choose, which you can view in the tariffs, bundles, and plans sections of the Safaricom website or apps.
Safaricom primarily operates in Kenya, serving customers across the country with mobile, internet, and M-PESA services. Roaming and international calling options allow customers to use some services when traveling abroad or to communicate internationally.
To sign up as a new mobile customer, you typically purchase a Safaricom SIM card from an authorized outlet, then register it with your ID at a Safaricom shop, agent, or via the online KYC upload portal. After registration and activation, you can load airtime, buy bundles, and, if eligible, activate and use M-PESA on your line.
Yes, Safaricom is available on iOS and Android. You can download Safaricom on the App Store for iPhone, or get it on Google Play for Android.
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