Safaricom

Safaricom is a Kenyan telecommunications and mobile money provider serving personal and business customers with mobile voice, data, fixed internet, and M-PESA financial services.

Key capabilities include:

• Voice and messaging services for prepaid and postpay lines, monthly plans, roaming, international calling rates, and VoLTE options.
• Mobile data services with data tariffs, monthly data plans, roaming support, 5G information, and data usage tips to help customers manage consumption.
• M-PESA mobile money for everyday transactions such as sending and receiving money, balance checks, statements, and services like Fuliza and Pochi La Biashara, plus merchant payments through Lipa Na M-PESA.
• Business solutions covering internet for business, cloud services, bulk SMS, sponsored data, and M-PESA tools such as PayBill, Business Till, and bulk payments.

Available on Web, Android, and iOS (via mobile apps such as My One App and MySafaricom App).

Targeted at a B2B2C audience, including consumers, SMEs, and enterprises that need connectivity, mobile payments, and business communication tools in Kenya.

Notable in the Kenyan market as the home of M-PESA, with additional website sections for customer service, fraud awareness guidance, investor relations, careers, and media updates.

As of Jun 22, 2026, Safaricom is rated 2.8 on the App Store from 63 reviews and 4.4 on Google Play from 690.2K reviews with 10M+ installs.