What is Ajua and how does it work?

Ajua is Africa's first integrated customer experience platform for businesses, providing customer analytics, Net Promoter Score surveys, and Voice of the Customer solutions. It works by collecting real-time feedback through mobile surveys, SMS, or web forms, analyzing customer preferences and spending habits, and delivering market insights from over 12 million consumers to help businesses improve efficiency, acquisition, and retention.

What countries does Ajua operate in?

Ajua operates in countries across Africa, with a strong base in Kenya and expansion into West and East Africa.

Who is Ajua best suited for?

Ajua is best suited for businesses in Africa seeking to understand customer behavior, optimize experiences, and gain market intelligence through data-driven insights.

Does Ajua have a plan for teams or businesses?

Yes, Ajua offers plans for businesses and has acquired platforms like Rate My Service to enhance services for teams.

Ajua

🇰🇪 Kenya

Marketing & CRM

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A web-based customer experience and analytics platform for African businesses to collect NPS, CSAT, and CES feedback via SMS or web forms and analyze customer insights.

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