Question 1

What is Whoosh and how does it work?

Accepted Answer

Whoosh, also known as Whoosh Payments, is an online payment gateway that enables merchants to accept secure credit card payments. It works by integrating with e-commerce platforms like WooCommerce, Shopify, and OpenCart; customers enter card details on a secure PayPage, which authorizes transactions through banks with features like real-time reporting, fraud protection, and 3D Secure.

Question 2

What countries does Whoosh operate in?

Accepted Answer

Whoosh operates in South Africa.

Question 3

How do I sign up for Whoosh?

Accepted Answer

Complete the online application form on the website. The customer services team will contact you to discuss your business needs, then integrate the gateway and complete the service agreement to start accepting payments.

Question 4

Who is Whoosh best suited for?

Accepted Answer

Whoosh is best suited for e-commerce merchants and online businesses needing secure payment processing.

Question 5

How do I contact Whoosh support?

Accepted Answer

Contact the customer services team through the online application form or after they reach out following your application.

Question 6

Does Whoosh have a plan for teams or businesses?

Accepted Answer

Yes, Whoosh offers plans for businesses, including Business and Unlimited packages with features such as staff accounts, wholesale pricing, and multi-channel selling to support growing teams and merchants.

Question 7

Does Whoosh offer an API or integrations?

Accepted Answer

Yes, Whoosh offers a public API. View the official Whoosh API documentation for endpoints, authentication, and integration guides.

Question 8

What popular product is Whoosh an African alternative to?

Accepted Answer

Whoosh is an African-built alternative to Glocash and Stripe.

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