Question 1

What is Ozow and how does it work?

Accepted Answer

Ozow is a South African digital payment platform that enables instant, secure, card-free EFT payments from customers' bank accounts directly to merchants. Customers select Ozow at checkout, choose their bank, log in to internet banking, confirm details via OTP, and complete the transaction in seconds without registration or storing credentials. Merchants receive instant notifications and can manage refunds and payouts through the platform.

Question 2

What countries does Ozow operate in?

Accepted Answer

Ozow operates in South Africa.

Question 3

How do I sign up for Ozow?

Accepted Answer

Merchants set up an account on Ozow's platform and integrate it as a payment method via APIs or plugins.

Question 4

Does Ozow have a mobile app?

Accepted Answer

Yes, Ozow is available on iOS and Android. You can download Ozow on the App Store for iPhone, or get it on Google Play for Android.

Question 5

Who is Ozow best suited for?

Accepted Answer

Ozow is best suited for South African merchants and businesses accepting online or in-store payments, especially those seeking instant EFT without credit cards. It serves e-commerce, e-billing, QR code, and payment link needs, benefiting from irrevocable transactions and broad bank integration.

Question 6

How do I contact Ozow support?

Accepted Answer

You can contact Ozow by phone at +27 11 054 4744 or (whatsapp: +27 67 328 6121).

Question 7

Does Ozow have a plan for teams or businesses?

Accepted Answer

Yes, Ozow offers solutions for businesses, including payment gateways, APIs, payouts, and refunds.

Question 8

Does Ozow offer an API or integrations?

Accepted Answer

Yes, Ozow offers a public API. View the official Ozow API documentation for endpoints, authentication, and integration guides.

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