Question 1

What is Simply and how does it work?

Accepted Answer

Simply is a South African online life insurance platform that lets you quote, buy, manage, and claim on life, disability, and funeral cover entirely online, without medical tests. You choose products like Family Cover, Domestic Cover, or Staff Cover, mix and match benefits under one policy, then manage your policy and claims through their web-based journey.

Question 2

How much does Simply cost?

Accepted Answer

Simply uses monthly premiums similar to a subscription, with entry-level pricing reported from around R59 per month for certain life, disability, and funeral cover combinations. Your exact cost depends on factors like the type of cover you choose, the amount of cover, and your individual risk profile.

Question 3

What countries does Simply operate in?

Accepted Answer

Simply primarily operates in South Africa, with products, pricing, and documentation tailored to South African customers and regulatory requirements. It has discussed ambitions for broader international expansion through white-label partnerships, but retail cover is focused on the South African market.

Question 4

How do I sign up for Simply?

Accepted Answer

You sign up for Simply by going to their website, getting an online quote, selecting your desired combination of life, disability, and funeral cover, and completing a short application with no medical tests. Once approved, you can manage your policy and claims through the same online portal.

Question 5

Does Simply have a mobile app?

Accepted Answer

Simply does not offer a dedicated mobile app for iOS or Android. You can still use Simply on a mobile device through its web-based, phone-friendly online journey.

Question 6

Who is Simply best suited for?

Accepted Answer

Simply is best suited for South Africans who want straightforward, affordable life, disability, and funeral cover that can be bought and managed online without medical tests. It is also well suited for employers of domestic workers and SMEs who want to provide staff or group cover, as well as brokers who need a digital platform to sell these products.

Question 7

How do I contact Simply support?

Accepted Answer

You can contact Simply support by emailing queries@simply.co.za for general questions, claims@simply.co.za for claims, complaints@simply.co.za for complaints, business@simply.co.za for business and employer enquiries, admin@simply.co.za for administration issues, or sam@simply.co.za for broker-related queries. Additional contact options may be available via the contact section on their website.

Question 8

Does Simply have a plan for teams or businesses?

Accepted Answer

Yes, Simply has plans for teams and businesses through its Staff/Group Cover products tailored for SMEs and employers. These allow businesses to provide life, disability, and funeral benefits to employees and manage them through an online employer portal.

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