Question 1

What is OUTsurance and how does it work?

Accepted Answer

OUTsurance is an insurance provider in South Africa offering cover for car, home, life, business, pet, and other risks. You get online quotes, manage policies, submit and track claims, and access assistance services like Panic Assistance, roadside help, and SmartDrive via the MyOUTsurance client portal or mobile app.

Question 2

How much does OUTsurance cost?

Accepted Answer

OUTsurance costs vary based on insurance premiums for your chosen cover, such as car, home, or business policies. It includes incentives like OUTbonus cash back after 3 claim-free years, a 10% SmartDrive discount on car premiums, and promos like R500 cash if they cannot beat your current car premium.

Question 3

What countries does OUTsurance operate in?

Accepted Answer

OUTsurance operates in South Africa.

Question 4

How do I sign up for OUTsurance?

Accepted Answer

Start by getting an online quote for car, home, or other insurance on the website. Create an OUT ID via the client portal or app to manage your policy, submit claims, and access services.

Question 5

Does OUTsurance have a mobile app?

Accepted Answer

Yes, OUTsurance is available on iOS and Android. You can download Outsurance on the App Store for iPhone, or get it on Google Play for Android.

Question 6

Who is OUTsurance best suited for?

Accepted Answer

Outsurance is suited for South African individuals needing car, home, life, funeral, or pet insurance, and businesses requiring fleet, agricultural, engineering, hospitality, motor traders, or contractors all risk cover.

Question 7

How do I contact OUTsurance support?

Accepted Answer

Call the claims centre at 08600 70 000 or general line at 08600 60 000, use the client portal or app, or email clientcareassist@out.co.za for support.

Question 8

Does OUTsurance have a plan for teams or businesses?

Accepted Answer

Yes, OUTsurance offers business insurance plans including fleet, agricultural, engineering, motor traders, hospitality, and contractors all risk cover.

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