Santam Insurance

Santam Insurance is a short-term insurance provider for individuals, businesses, specialised risk clients, and agricultural operators who need digital access to quotes, policies, and claims.

Key capabilities include:

• Online quote generation for personal and business cover, including car, home contents, building, all risk, travel, drone, small business, property, motor, and liability insurance.
• Digital claims management, including claim submission, claim tracking, and SOS services for claims and emergencies.
• Multiple role-based portals for servicing and underwriting, including Client Portal, Broker Portal, Pocket Underwriter, Engineering Online, Emerging Business, and Referral Agencies logins.
• Assisted servicing tools, such as call-back requests and an intermediary finder to locate brokers/agents.

Available on Web (santam.co.za and dedicated portals), plus the Santam App on Android and iOS.

Target users include consumers, SMEs and enterprises, brokers/intermediaries, and specialised risk and agriculture customers in South Africa.

Notable for its broad short-term insurance product range and established presence in South Africa, with digital self-service and broker tooling that supports both direct customers and intermediary-led distribution.