Question 1

What is ICEA LION and how does it work?

Accepted Answer

ICEA LION Group is a pan-African insurance and financial services provider operating in Kenya, Tanzania, and Uganda. It offers general insurance and life insurance products to individuals and businesses, along with investment and savings solutions. You can access your policies and accounts through their online self-service portal.

Question 2

What countries does ICEA LION operate in?

Accepted Answer

ICEA LION operates in Kenya, Tanzania, and Uganda, with head offices in Nairobi, Dar es Salaam, and Kampala respectively.

Question 3

How do I sign up for ICEA LION?

Accepted Answer

You can sign up through their website or visit their self-service portal at selfservice.icealion.com (for Kenya) or selfserviceug.icealion.com (for Uganda) to create an account. For specific enrollment details, contact their customer service.

Question 4

Does ICEA LION have a mobile app?

Accepted Answer

Yes, the mobile app is available on Android and iOS.

Question 5

Who is ICEA LION best suited for?

Accepted Answer

ICEA LION is suited for both individuals seeking personal insurance coverage and businesses looking for commercial insurance and financial services in East Africa.

Question 6

How do I contact ICEA LION support?

Accepted Answer

You can contact ICEA LION by phone at 0719 071 999 (Kenya) or +256 (0) 080 0300 411/412 (Uganda), or email contactcentre@icealion.com. You can also reach them through their social media channels on Instagram, X, and Facebook.

Question 7

Does ICEA LION have a plan for teams or businesses?

Accepted Answer

Yes, ICEA LION offers business insurance and financial services solutions for companies. Businesses can contract out to their schemes and access commercial insurance products tailored to their needs.

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