Britam

Britam is a web and mobile-accessible insurance portal for individuals, businesses, and employers in Malawi who need cover options and self-service support.

Key features include:

• Personal insurance catalogue with products such as Travel Insurance, Personal Accident Insurance, Home Shield Insurance, Premier Golfers' Insurance, Professional Indemnity Insurance, and Motor insurance (including Third Party Fire and Theft)
• Business insurance options for operational and project risks, including Office Combined, Contractors All Risk, Contractors Plant and Machinery, Electronic Equipment, Machinery Breakdown (and Loss of Profit), Fire Insurance, Theft Insurance, and liability covers such as Public Liability, Product Liability, Employers’ Liability, Directors and Officers’ Liability, Carriers Liability, and Trustees’ Liability
• Employee protection covers including Group Personal Accident and Work Accident (Workers’ Compensation)
• Help center tools to file a claim, find a hospital, locate a garage, locate a branch, access forms and downloads, read FAQs, view terms and conditions, and report fraud

Available on Web, plus the MyBritam App on Android and iOS.

Target users include consumers seeking personal and family protection, SMEs and larger businesses needing property and liability insurance, and employers looking to cover staff accidents.

Notable in the regional context, the platform highlights local and group-level updates through a Newsroom and features partnerships such as Airtel Money and Inclusivity Solutions aimed at offering affordable insurance cover to lower-income families in Malawi, while operating as part of the wider Britam group with country sites across East and Southern Africa.