Question 1

What is Auto & General and how does it work?

Accepted Answer

Auto & General is a South African insurance platform where you get online quotes, buy policies for car, home, business, motorcycle, and life insurance, manage accounts, submit claims, and access 24/7 emergency assistance. It works through the website for quotes and purchases, and the mobile app for policy management, biometric login, crash detection via AutoSOS, roadside assistance requests like fuel or locksmith services, and quick claims processing.

Question 2

What countries does Auto & General operate in?

Accepted Answer

Auto & General operates in South Africa.

Question 3

How do I sign up for Auto & General?

Accepted Answer

Visit https://www.autoandgeneral.co.za, select the insurance product you need, enter your details to get a quote, and complete the purchase online.

Question 4

Does Auto & General have a mobile app?

Accepted Answer

Yes, Auto & General is available on iOS and Android.

Question 5

Who is Auto & General best suited for?

Accepted Answer

Auto & General is best suited for South African individuals seeking car, home, pet, or life insurance, and businesses needing commercial vehicle, liability, or asset coverage.

Question 6

How do I contact Auto & General support?

Accepted Answer

For Auto & General support, send an email to onlinesupport@autogen.co.za or call 0860 10 42 10 / 0861 60 01 24.

Question 7

Does Auto & General have a plan for teams or businesses?

Accepted Answer

Yes, Auto & General offers business insurance products including commercial vehicle cover, liability, and asset protection, with a broker portal for business users.

Question 8

What popular product is Auto & General an African alternative to?

Accepted Answer

Auto & General is an African-built alternative to Policygenius.

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