An online insurance platform for South African individuals and businesses to get quotes, buy cover, manage policies, and request emergency assistance via web and app.

Auto & General Product Overview

Is Auto & General Right for You?

Liners prepares and updates these highlights as product information changes. Editorial standards

Best For

  • South African drivers
  • Homeowners

What It Does Well

  • Online insurance quotes
  • Buy cover online

Things to Check

  • Cover types offered
  • Emergency help coverage

About Auto & General

Screenshot of Auto & General website

Auto & General is a South African insurance provider for individuals and businesses that offers online quotes, policy purchase, policy management, and claims support through its website and mobile app.

Key capabilities include:

  • Quote and buy online for multiple products, including car insurance, home contents, building insurance, business insurance, motorcycle insurance, and life insurance.
  • In-app safety and emergency support, including AutoSOS crash detection for severe accidents and the ability to request 24/7 emergency assistance to a user’s location.
  • Policy and claims self-service, including biometric login (face or fingerprint), viewing policy documents, and submitting claims from a phone.
  • Assistance benefits referenced on the site, including roadside fuel assist and locksmith assist for lost car keys.

Available on Web, Android, and iOS.

It serves B2C customers looking for personal cover (vehicle, home, and selected personal products) and B2B customers that need business-focused insurance such as commercial vehicle and liability-related cover.

Auto & General is notable in South Africa for its long operating history (insurance since 1985) and for public recognitions listed on its site, including being named South Africa’s Best Short-Term Insurer in the 2025 Customer Experience Index and recognition in the Ask Afrika Orange Index, alongside a consumer review presence on HelloPeter.

Auto & General Facts

Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. Learn more
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What it does
African alternative to

As of Sep 21, 2026, Auto & General is rated 4.9 on the App Store from 7 reviews and 4.0 on Google Play from 3.1K reviews with 100K+ installs.

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Latest Auto & General News & Updates

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Frequently Asked Questions About Auto & General

Auto & General is a South African insurance platform where you get online quotes, buy policies for car, home, business, motorcycle, and life insurance, manage accounts, submit claims, and access 24/7 emergency assistance. It works through the website for quotes and purchases, and the mobile app for policy management, biometric login, crash detection via AutoSOS, roadside assistance requests like fuel or locksmith services, and quick claims processing.

Auto & General operates in South Africa.

Visit https://www.autoandgeneral.co.za, select the insurance product you need, enter your details to get a quote, and complete the purchase online.

Yes, Auto & General is available on iOS and Android.

Auto & General is best suited for South African individuals seeking car, home, pet, or life insurance, and businesses needing commercial vehicle, liability, or asset coverage.

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