Medical aid cover and member services for public servants
Dotsure
An online insurance provider for South Africans offering pet, car, motor warranty, business, and personal cover with web-based quoting, 24/7 policy management, and online claims.
Dotsure Product Overview
Is Dotsure Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- South African drivers
- Pet owners
What It Does Well
- Online insurance quotes
- 24/7 policy management
Things to Check
- Cover types offered
- Claim turnaround time
About Dotsure

Dotsure is a South African online insurance provider for consumers and households that want to quote, buy, and manage cover digitally.
Key capabilities focus on self-service for common personal and small-business insurance needs:
- Online quotes and purchase for pet, car, motor warranty, business, and personal cover products
- Customer portal (My Portal) for 24/7 policy management, including managing policies without paperwork-heavy processes
- Online claims submission, including support for submitting claims after hours
- Web-based help resources, such as a Help Centre and insurance education content
Available on Web, including an online portal at portal.dotsure.co.za.
Target audience: South African B2C customers, with additional options for business insurance needs.
Notable in the South African market for its digital-first, self-service approach and for stating a #1 insurer rating on Hellopeter.com (December 2019 to December 2021). The site also lists its regulated entities, Dotsure Limited (2006/000723/06, FSP39925) and Dotsure Life Limited (2012/066504/06, FSP44793), as licensed insurers and authorised financial services providers.
Dotsure Facts
Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. How we source dataRecent Reviews for Dotsure
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Frequently Asked Questions About Dotsure
Dotsure is a South African online insurance provider that lets you get quotes, buy cover, manage your policies, and submit claims entirely through the web. You choose the type of cover you need (such as pet, car, motor warranty, business, or personal), get an online quote, then purchase and manage your policy through the My Portal customer area.
Dotsure uses paid insurance premiums that are quoted online based on your risk profile, cover type, and policy details. You can get an indicative price by completing an online quote for the specific product you are interested in.
Dotsure operates in South Africa only. Its insurance products and services are intended for South African customers.
To sign up, you start by getting an online quote for the type of insurance you want on dotsure.co.za, then follow the prompts to buy the policy. Once your policy is active, you can register or log in to the My Portal site to manage your cover online.
Dotsure is best suited for South African individuals, households, and small or general businesses that want to quote, buy, and manage insurance online. It is particularly useful if you prefer digital self-service for pet, car, motor warranty, business, or personal cover.
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