PalmPay Reviews

AI summary of user reviews

Reviewers generally praise PalmPay for fast, reliable transfers with little to no fees, plus useful extras like cashback, PalmPoints, savings interest, bill payments, and occasional offline or USSD support. Many find the app easy to navigate and say failed transactions are rare and refunds or resolutions are often quick, with some positive mentions of loans and customer care. Common concerns include app lagging, crashes, cluttered design, intrusive ads or marketing calls, annoying auto-renewal behavior, network-related slowdowns, and a few serious complaints about account unfreezing delays and loan repayment or charges.

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Showing 58 reviews sorted by newest first.

Seidu Precious

NG · 1 review

Jun 5, 2026

Palmpay has never failed me. Even offline, the app loads and suggests USSD Codes to purchase data. V

Idebaneria Hosanna Ekata

NG · 1 review

Jun 5, 2026

This banking app is very frustrating because I can loan money and I've peace, why would I pay 2000 for a 1000 loan before the interest rate added.

Thomasoluwatobilobadavid

NL · 3 reviews

Jun 5, 2026

Really nice app fast and reliable easy in transferring and withdrawing but it can be slow with the wrong network

Oluwadara L

NG · 2 reviews

Jun 5, 2026

Palmpay has never failed me. Even offline, the app loads and suggests USSD Codes to purchase data. I recommend

Eniolachristiana92

NG · 1 review

Jun 5, 2026

I like the fact that the app came to existence when it was really needed and the low rate on every transactions

Dmusicneverendsmafe

NG · 2 reviews

Jun 5, 2026

Palmpay collects almost no charges for transfer. I can transfer many times a day without worrying about charges. It's a really great feature!

Maryladipo07

NG · 1 review

Jun 4, 2026

Palmpay is a very good app and their cashback dey always sweet me oo. They are the one of the best financial apps I use

Abikereesther502

NG · 1 review

Jun 4, 2026

Easy and fast transactions Reliable service! Whenever there's a transaction error and I'm debited, I get refunded as soon as possible.

Happiness Effiong

NG · 1 review

Jun 4, 2026

Free transfers is amazing Easy to use, any time anywhere Reliable Trusted bank Very easy to access

Nnamanichidinma0923

NG · 1 review

Jun 4, 2026

I love using the app, very quick and efficient although it lags sometimes and their customer service can be a hassle sometimes you'd struggle to hear them.

Kiishi Aleilo

NG · 1 review

Jun 4, 2026

Easy and fast transactions Reliable service! Whenever there's a transaction error and I'm debited, I get refunded as soon as possible.

Victoriaegbaze1

NG · 1 review

Jun 4, 2026

I don't think writing a letter to unfreeze mt account is practical. I currently need to reactivate that account urgently for my business. This princess is taking longer than it should. Please look into it

Hephzibah

NG · 2 reviews

Jun 4, 2026

The app is good and very easy to use 👍 I really enjoy the app and I have more trust in this app than my other bank app

Oluwasunmisolaakinboboye

NG · 2 reviews

Jun 4, 2026

It is easy for carrying out daily transaction like you can pay your electricity bills at the comfort of your home.

Itesiwaju Sam-Eleboda

NG · 4 reviews

Jun 4, 2026

Palmpay is a really good banking app. I use it for my day to day transactions and I love it. What makes me love the app more is that there is no charges for transaction and helps with my savings goal Overall it's a really nice apo. Palmpay or nothing

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Reviews Over Time

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4.1

Great · 58 reviews

How is the score calculated?

Every product starts at a 3.5-star baseline worth 7 reviews. Each approved review pulls the score toward the real average, so a product with one 5-star review shows about 3.7.

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