What is Palmpay and how does it work?

PalmPay is a fintech platform offering money transfers, bill payments, credit services, savings, and mobile money agent services. It works through a smartphone app and agent network, enabling users to send and receive money, pay bills, shop, and earn cashback with features like unlimited free bank transfers.

How much does Palmpay cost?

PalmPay provides fee-free accounts and unlimited free bank transfers with no daily limits or hidden fees. Some transactions like local transfers may incur charges from ₦50 to ₦200, international transfers 2% to 5%, and bill payments around ₦100, though promotions can reduce or eliminate these.

What countries does Palmpay operate in?

PalmPay operates in Nigeria, Ghana, and Tanzania

Who is Palmpay best suited for?

PalmPay is best suited for everyday Nigerians seeking affordable banking, including individuals needing free transfers, bill payments, savings, and credit through an app or agents.

How do I contact Palmpay support?

You can contact Palmpay via the support email at support@palmpay.com

Palmpay: Overview, Features, Pricing & Funding

PalmPay is a mobile-first digital banking and mobile money platform for consumers and businesses in Africa, with a focus on everyday payments and financial access.

Key capabilities include:

Money transfers and payments including free peer-to-peer transfers (zero transfer fees) and bill payments across a network of 300+ billers
Savings and embedded finance such as high-yield savings plans and insurance products integrated into the app experience
Credit and business tools including credit products and merchant payment solutions designed to support day-to-day commerce
Access and security features such as a *USSD channel (861#) for transactions without internet access, biometric authentication, and real-time (AI-powered) fraud monitoring