What is PalmPay and how does it work?

PalmPay is a fintech platform offering money transfers, bill payments, credit services, savings, and mobile money agent services. It works through a smartphone app and agent network, enabling users to send and receive money, pay bills, shop, and earn cashback with features like unlimited free bank transfers.

How much does PalmPay cost?

PalmPay provides fee-free accounts and unlimited free bank transfers with no daily limits or hidden fees. Some transactions like local transfers may incur charges from ₦50 to ₦200, international transfers 2% to 5%, and bill payments around ₦100, though promotions can reduce or eliminate these.

What countries does PalmPay operate in?

PalmPay operates in Nigeria, Ghana, and Tanzania.

How do I sign up for PalmPay?

PalmPay account sign-up is done directly through their mobile app: download the PalmPay app, enter your phone number, verify with the OTP sent to your phone, set a login password and transaction PIN, then complete your profile (often including BVN/NIN) to activate full features.

Does PalmPay have a mobile app?

Yes, PalmPay has a mobile app on App Store and Google Play Store.

Who is PalmPay best suited for?

PalmPay is best suited for individuals and small-to-medium businesses that need a simple mobile wallet for payments, transfers, and bill payments, as well as merchants and developers looking to accept payments and integrate fintech services via APIs and POS infrastructure.

How do I contact PalmPay support?

You can contact PalmPay via the support email at support@palmpay.com.

Does PalmPay have a plan for teams or businesses?

Yes, PalmPay does have business solutions for teams, agents, and merchants through its “PalmPay Business” platform, which includes POS services, merchant dashboards, collections, payouts, and business management tools for handling payments at scale.

Does PalmPay offer an API or integrations?

Yes, PalmPay offers API and integration support for businesses, including payment collections, payouts, bulk transfers, and embedded finance solutions via SDKs/APIs for online and in-person transactions.

PalmPay

🇳🇬 Nigeria 🇬🇭 Ghana 🇹🇿 Tanzania

A mobile-first digital banking and mobile money platform for individuals and businesses in Africa, offering transfers, savings, bills, credit, and merchant tools.

Use it on:Web iOS· 4.0 Android· 4.6 API

Is PalmPay right for you?

Best for

Everyday mobile banking
Bill payers
Savings builders
Airtime and data buyers
Agent cash users

What it does well

Fast transfers
Bills and top-ups
In-app savings
Agent cash services
Simple app navigation

Things to check

Credit eligibility rules
Supported billers list
Agent network nearby
Ad display settings
Nigeria Ghana Tanzania access

PalmPay is a mobile-first digital banking and mobile money platform for consumers and businesses in Africa, with a focus on everyday payments and financial access.

Key capabilities include:

Money transfers and payments including free peer-to-peer transfers (zero transfer fees) and bill payments across a network of 300+ billers
Savings and embedded finance such as high-yield savings plans and insurance products integrated into the app experience
Credit and business tools including credit products and merchant payment solutions designed to support day-to-day commerce
Access and security features such as a *USSD channel (861#) for transactions without internet access, biometric authentication, and real-time (AI-powered) fraud monitoring

Available on Web, Android, iOS, and USSD (*861#), with API access.

It follows a B2B2C model, serving individual users through its mobile app while working with partners and a 500,000+ mobile money agent network to enable cash-in and cash-out services.

Notable in the African fintech market for its scale and reach, it reports 30+ million registered users, operations across Nigeria, Ghana, and Tanzania, a 99.5% transaction success rate within 10 seconds, and licensing as a mobile money operator by the Central Bank of Nigeria.

As of Jun 22, 2026, PalmPay is rated 4.0 on the App Store from 41K reviews and 4.6 on Google Play from 1.3M reviews with 10M+ installs.

Phone:+234 1 700 5700

Social Links:

Categories:

Fintech

Features & Business Model:

agent-network banking bill-payments savings