An AI digital sales assistant for social commerce businesses that sells in WhatsApp and other DMs, handling questions, negotiation, payments, and delivery coordination 24/7.

Kasi AI Product Overview

Is Kasi AI Right for You?

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Best For

  • Social commerce sellers
  • WhatsApp sales teams

What It Does Well

  • WhatsApp selling automation
  • DM question handling

Things to Check

  • Supported DM apps
  • Payment method options

About Kasi AI

Screenshot of Kasi AI website

Kasi AI is an AI-powered digital sales assistant for SMEs and online vendors that sell through social messaging apps, especially businesses that close orders in chat rather than on traditional e-commerce sites.

It automates end-to-end conversational commerce inside connected DMs, helping businesses respond instantly and handle more leads without manual back-and-forth:

  • Autonomous chat selling in WhatsApp and other supported messaging channels, including answering product questions and handling common purchase flows
  • In-chat negotiation and deal closing, including confirming orders within the conversation
  • Payment collection through integrated payment providers (public references include Paystack)
  • Dispatch and delivery coordination, including logistics handoff and post-purchase follow-ups such as delivery confirmation

Available on Web (dashboard for integrations and settings).

Built for social commerce businesses in Africa, including WhatsApp-first sellers and SMEs managing high volumes of customer DMs.

Notable for focusing on how commerce commonly happens in African markets, where selling, negotiating, and ordering often takes place directly in chat, and for supporting always-on, multi-conversation handling that is difficult to maintain with human-only sales teams.

Kasi AI Facts

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Pricing & Fees
Variable pricingKasi offers a Starter plan at ₦18,000/month, a Growth plan at ₦29,000/month, and a Premium plan at ₦40,000/month.

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Frequently Asked Questions About Kasi AI

Kasi AI is an AI-powered digital sales assistant that automates conversational selling inside messaging apps like WhatsApp, Instagram, Facebook Messenger, and Telegram. Once you connect your channels and configure products, payments, and logistics rules, it can answer customer questions, negotiate prices, confirm orders, collect payments, and coordinate delivery autonomously, 24/7, through your DMs.

Kasi AI is designed for social commerce in Africa and is marketed for African businesses and SMEs, with particular emphasis on Nigerian vendors and broader emerging markets. Specific supported countries are not listed, so it is best suited to merchants operating in African and similar chat-first commerce ecosystems.

You can sign up by visiting the Kasi AI website at usekasi.com and following the onboarding or signup flow provided there to create an account and connect your messaging channels. If you need help getting started, you can reach out to their support team by email.

Kasi AI provides a web-based dashboard for managing integrations and settings. Availability of native mobile apps for Android or iOS is not specified, so it should be assumed to be web-only unless otherwise indicated.

Kasi AI is best suited for SMEs, online vendors, and social commerce businesses that sell primarily through messaging apps and close orders in chat, especially WhatsApp-first sellers in African markets. It is ideal for teams dealing with high volumes of customer DMs who want to automate sales conversations, negotiation, payments, and delivery coordination.

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