Question 1

What is Intelli and how does it work?

Accepted Answer

Intelli is an AI-native customer engagement platform that pulls messages from WhatsApp, social media, web chat, and email into one shared inbox so your team and AI assistants can handle support, sales, and marketing conversations from a single dashboard. You connect your channels (for example WhatsApp Business API or a website chat widget), train AI assistants on your own content, and then use Intelli to automate replies, qualify leads, send broadcasts, and collaborate on conversations in real time.

Question 2

How much does Intelli cost?

Accepted Answer

Intelli offers several paid plans: Website Widget at $15/month, WhatsApp Broadcasts at $20/month (up to 2,000 contacts), and WhatsApp AI Assistant from $35/month (up to 2,000 contacts), plus a custom-priced Enterprise tier. A 7-day free trial is available on the self-serve plans.

Question 3

What countries does Intelli operate in?

Accepted Answer

Intelli is incorporated in the United States (Delaware) and lists offices in Wilmington (USA), Nairobi (Kenya), and Accra (Ghana). The platform is designed for B2C businesses generally and is not limited to a single country, but it clearly serves at least Kenya and Ghana through its regional presence.

Question 4

How do I sign up for Intelli?

Accepted Answer

You can sign up by visiting intelliconcierge.com and creating an account with your email, which starts a 7-day free trial without requiring a credit card. After signup, you can follow the onboarding steps to build an AI assistant and connect channels like WhatsApp or the website widget.

Question 5

Does Intelli have a mobile app?

Accepted Answer

Intelli does not currently offer a dedicated mobile app for iOS or Android. You access the platform through a web-based dashboard in your browser.

Question 6

Who is Intelli best suited for?

Accepted Answer

Intelli is best suited for B2C-facing organizations that manage a high volume of customer conversations over WhatsApp, social DMs, web chat, and email, such as consumer businesses, educational institutions, and service providers. It is particularly useful for teams in support, inbound sales, and marketing that need faster responses, after-hours coverage, and AI assistance.

Question 7

How do I contact Intelli support?

Accepted Answer

You can contact Intelli support by emailing support@intelliconcierge.com. Additional help resources are available through the platform’s documentation and support center once you are logged in.

Question 8

Does Intelli have a plan for teams or businesses?

Accepted Answer

Yes, Intelli is built for teams and businesses, with shared inboxes and collaboration features, and its paid plans (including WhatsApp AI Assistant and Enterprise) include team member seats. Higher tiers support multiple seats, multiple WhatsApp Business API numbers, and advanced capabilities for larger organizations.

Question 9

Does Intelli offer an API or integrations?

Accepted Answer

Yes, Intelli offers a public API. View the official Intelliconcierge API documentation for endpoints, authentication, and integration guides.

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