Our editorial standards
How Liners researches, reviews, discloses, updates, and corrects product, news, and recommendation content.
Overview
Liners is a directory for African software products. Our job is to help people discover products, compare options, understand tradeoffs, see reviews, and follow important updates without sorting through scattered company pages, app stores, press releases, and social posts.
This page is the trust charter for Liners. It explains who is responsible for the content, how we use AI, how we handle conflicts of interest, and how users can report mistakes.
Who Is Responsible
Liners is responsible for the pages on this website. Some pages include user submissions, product-owner input, public source data, automated enrichment, and AI-assisted drafts, but we decide what gets published and how it is presented.
AI agents help with research, categorization, summarization, monitoring, and quality checks. They are tools in the editorial workflow, not independent publishers. When a page makes a recommendation, ranks products, summarizes reviews, or reports news, Liners remains accountable for the result.
How We Use AI
We use AI where it helps us cover more of the African software ecosystem with consistency and speed. That includes:
- Finding and organizing public product information.
- Suggesting categories, tags, countries, and related products.
- Detecting duplicate listings and likely data conflicts.
- Monitoring public web sources for product updates.
- Checking content for formatting, obvious factual issues, and missing context.
AI output is treated as a draft or signal. It can be useful, but it can also miss context, overstate claims, misunderstand sources, or repeat outdated information. That is why our workflow includes source checks, review steps, and correction paths.
Human Review and Accountability
Human review is not the same on every surface. Some changes are reviewed before publication, some are moderated through automated checks with human fallback, and some are corrected after a user, product owner, or editor reports an issue.
The standard is simple: when Liners publishes a page, Liners is responsible for making the process clear, using reliable sources where they are available, and correcting mistakes when we find them.
The detailed docs explain which parts of each workflow are automated and which parts are reviewed:
Rankings and Recommendations
Liners shows ranked lists, alternatives, comparisons, search results, and product recommendations to help users explore options. These surfaces can influence product discovery. As at this time, we only have organic ranking logic, there are no paid ranking placement.
Organic rankings and recommendations may use relevance, metadata quality, verification status, freshness,user-controlled sorting, and similarity signals. Paid advertising does not buy organic ranking.
For the detailed logic, see:
Corrections
We want errors reported quickly. Users, product owners, and readers can report issues through the relevant product report flow, suggestion flow, or contact channel.
When a correction is needed, we may update a product listing, revise unsupported claims, change a category or tag, correct an article, or remove content that cannot be verified.
We do not guarantee that every reported issue will lead to a change. Reports are reviewed against the available evidence and the purpose of the page.
Helpful reports include:
- The page URL.
- The exact field or sentence that is wrong.
- A source that supports the correction.
- Whether you are the product owner, a user, or an independent reader.
Conflicts of Interest and Monetization
Liners may earn money from advertising, affiliate relationships, or other commercial products. We do not hide commercial relationships from users.
Our standards are:
- Paid ads and sponsored surfaces are distinct from organic editorial content.
- Paid relationships do not decide organic rankings or recommendation logic.
- Affiliate links, when used, do not change the facts we publish about a product.
- We do not present paid promotion as independent editorial judgment.
If we cannot separate a commercial relationship from a recommendation clearly enough, we do not present that surface as an independent recommendation.
Review Cadence
Different content types need different review cycles. Product listings are reviewed when they are created, updated, reported, or refreshed through enrichment. News and update content are reviewed around publication and corrected when new evidence shows an error. Documents like this are reviewed when the workflow they describe changes.
Where To Learn More
The detailed docs explain how each workflow works:
Related transparency guides
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