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/Docs/How Claiming a Product Works

How Claiming a Product Works

How product owners verify their identity and claim ownership of their listing.

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Overview

If your product is listed on Liners and you want to manage the listing, you can claim it. Claiming proves you're associated with the product by verifying your email domain matches the product's website domain. Once claimed, you have ownership over the listing.

Who Can Claim

To claim a product, you need to:

  • Be logged in to your Liners account.
  • Have an email address on the same domain as the product's website. For example, if the product's website is flutterwave.com, you need an email like you@flutterwave.com.
  • The product must be published and unclaimed (no one else has claimed it yet).

The Claiming Process

Claiming is a two-step verification flow:

Step 1: Request Verification

  1. Visit the product page and click the Claim button (shield icon).
  2. Enter your work email β€” it must match the product's website domain.
  3. Click Send Verification Code.
  4. We send a 6-digit OTP to your email.

Step 2: Verify and Claim

  1. Check your email for the verification code.
  2. Enter the 6-digit code in the dialog.
  3. Click Claim [Product Name].
  4. Done β€” you now own the listing.

The verification code expires after 10 minutes. If you need a new one, you can resend it after a 60-second cooldown.

Why Domain Verification

We use domain verification to make sure only people actually associated with a product can claim it. If your email domain matches the product's website domain, that's strong evidence you work there or own it.

For example:

  • Product website: paystack.com.
  • Valid claim email: john@paystack.com.
  • Invalid claim email: john@gmail.com.

What Happens After Claiming

Once you've claimed a product:

  • The Claim button disappears from the product page (it's now yours).
  • You're recorded as the owner of the listing.
  • You can respond to customer reviews.
  • The listing shows as verified/claimed.

Summary

Claiming lets product owners take ownership of their listing on Liners. The process uses domain-verified email with a time-limited OTP code. It's fast, secure, and ensures only legitimate owners can claim their products.

OverviewWho Can ClaimThe Claiming ProcessStep 1: Request VerificationStep 2: Verify and ClaimWhy Domain VerificationWhat Happens After ClaimingSummary