How product claiming is verified

Overview

If your product is listed on Liners and you want to manage the relationship with that listing, you can claim it. Claiming proves you are associated with the product and helps Liners route owner-specific actions to the right account.

Who Can Claim

To claim a product, you need to:

• Be logged in to your Liners account.
• Have an email address on the same domain as the product's website. For example, if the product's website is flutterwave.com, you need an email like you@flutterwave.com.
• The product must be published and unclaimed (no one else has claimed it yet).

In some cases, the product website domain may differ from the company or employee email domain. If that applies to your team, contact us at hello@liners.com and we will review the claim manually.

The Claiming Process

Claiming is a verification flow:

Step 1: Request Verification

1. Visit the product page and click the Claim button (shield icon).
2. Enter your work email, it must match the product's website domain.
3. Click Send Verification Code.
4. We send a short-lived verification code to your email.

Step 2: Verify and Claim

1. Check your email for the verification code.
2. Enter the code in the dialog.
3. Click Claim [Product Name].
4. Done, you now own the listing.

The verification code expires after a short period. If you need a new one, you can request another after the cooldown.

Why Domain Verification

We use domain verification to make sure only people associated with a product can claim it. If your email domain matches the product's website domain, that is strong evidence you work there or own it.

For example:

• Product website: paystack.com.
• Valid claim email: john@paystack.com.
• Invalid claim email: john@gmail.com.

What Happens After Claiming

Once you've claimed a product:

• The Claim button disappears from the product page (it's now yours).
• You're recorded as the owner of the listing.
• You can respond to customer reviews.
• The listing shows as verified/claimed.
• Your suggestions on the listing are prioritised.

Claiming does not mean owners can bypass editorial review for listing changes. Product data updates still need to go through the appropriate correction or review flow.

Summary

Claiming lets product owners connect their account to a listing. The process uses domain-verified email and short-lived verification codes to reduce impersonation while keeping the flow simple.