Users can leave reviews on any product listed on Liners. Every review goes through an automated moderation process powered by
Agent Ammie. Ammie's job is to keep our rating system trustworthy — she evaluates every review for authenticity, quality, and compliance before it appears on the platform.
To leave a review, you need to:
After you submit, you'll see a confirmation that your review is under review. Most reviews are evaluated within seconds.
Every review is automatically evaluated by
Agent Ammie using AI-powered analysis. Ammie looks at both the content of your review and contextual signals to determine whether it meets our standards.
Reviews that pass are published automatically. Reviews that need a closer look are passed on to
Standup Stevo for further review.
Ammie evaluates reviews for authenticity, quality, and compliance. This includes assessing whether the review is genuine, whether it provides useful and specific feedback about the product, and whether it follows our platform guidelines.
We don't publicly disclose the specific checks, thresholds, or signals Ammie uses — this helps us keep the moderation system effective against manipulation.
If you upload proof images (screenshots, photos of the product in use), Ammie will also evaluate whether the images are relevant and authentic. Attaching proof images can help your review get approved faster and may result in a "verified" badge on your review.
Reviews can be in one of these statuses:
| Status | Meaning |
|---|---|
| Pending | Under review by our moderation system. |
| Approved | Passed moderation, visible on the product page. |
| Rejected | Didn't meet our standards after manual review, not displayed. |
Once a product accumulates enough reviews, we automatically generate an AI summary. This happens at specific thresholds:
We use our review_summary system prompt to analyze all approved reviews and produce a concise summary of what users like, what they don't, and the overall sentiment.
These summaries appear on the product page and help visitors quickly understand what the community thinks without reading every individual review.
You can edit a review you've already submitted, as long as it has been approved. To edit:
Edited reviews are sent back through moderation (status resets to Pending). This means your updated review will temporarily disappear from the product page until it passes moderation again. This ensures all published reviews meet our quality standards.
Product owners can report reviews they believe are unfair, fake, or violate our guidelines.
When
Agent Ammie requests clarification:
reviews@liners.com asking them to provide more details.This process ensures fairness for both product owners and reviewers. Product owners can flag concerning reviews, and reviewers have an opportunity to provide context before any action is taken.
The overall star rating displayed on a product page is the average of all approved reviews. Only reviews that passed moderation are included in the calculation.
Reviews go through an automated moderation pipeline powered by
Agent Ammie. Every review is evaluated for authenticity, quality, and compliance. Reviews that pass are published instantly. Reviews that need a second look are held for more thorough review. Once enough reviews accumulate, we generate an AI summary to help visitors quickly understand the community's sentiments.
Users can edit their approved reviews at any time — edited reviews go back through moderation. Product owners can report reviews, and
Agent Ammie can request clarification from reviewers before making a final decision.