What is Chpter and how does it work?

Chpter is a WhatsApp commerce and marketing automation platform that helps businesses sell, engage customers, and manage conversations at scale. Businesses can automate responses, manage customer chats, and run marketing campaigns through messaging channels.

How much does Chpter cost?

Chpter offers pricing plans for businesses based on features and messaging volume. Businesses can request pricing details or sign up for a demo through the website.

What countries does Chpter operate in?

Chpter is headquartered in Kenya and serves businesses across Africa.

How do I sign up for Chpter?

Businesses can sign up through the Chpter website by creating an account or requesting a demo to get started.

Does Chpter have a plan for teams or businesses?

Yes, Chpter offers plans designed for businesses and teams that need structured messaging, automation, and commerce management tools.

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Chpter: Funding, Reviews & Alternatives (2026) – Liners

Chpter

Name: Chpter
Brand: Chpter

🌍 Pan-African

An AI customer service and sales platform for e-commerce teams to manage WhatsApp and Instagram chats, take orders, run campaigns, and track results.

Available on:WebAPI

Visit Chpter

Chpter is an AI-powered customer service and sales platform for e-commerce and retail businesses that sell and support customers through WhatsApp and Instagram.

Key capabilities include:

AI Support Agent for WhatsApp and Instagram that answers FAQs and customer queries using a business’s support knowledge, with responses tailored to a chosen brand tone of voice.
AI Checkout Agent that turns DMs into orders by using a synced product catalog, enabling WhatsApp order and payments, plus in-chat discounts, post-purchase upsells, and customer surveys.
WhatsApp automations and marketing campaigns for abandoned cart recovery, thank-you messages after checkout, and campaign performance measurement via tracking and analytics.
Omnichannel inbox and AI Copilot that consolidates WhatsApp and Instagram conversations, supports faster ticket resolution, and shows a richer customer view by syncing store order and customer data.