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May 19, 2026(13 days ago)
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An AI customer service and sales platform for e-commerce teams to manage WhatsApp and Instagram chats, take orders, run campaigns, and track results.
Chpter is an AI-powered customer service and sales platform for e-commerce and retail businesses that sell and support customers through WhatsApp and Instagram.
Key capabilities include:
Available on Web (dashboard and portal), with a mobile app for team management, plus WhatsApp API and Instagram automation.
Target audience: B2B e-commerce and retail teams that want to handle support, marketing, and checkout inside messaging channels.
Notable in African markets due to documented usage by businesses in Kenya and pan-African organisations; published case studies report outcomes such as 5x social media sales via WhatsApp payments and AI auto-responses, and up to 30x ROI on WhatsApp campaigns compared to email and SMS.
DD Dave found 2 key people at Chpter, including 2 Founder. See how we get product data
DD Dave found 1 articles about Chpter. See how we get product data
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DD Dave found that Chpter has raised $1.3M across 2 rounds, backed by 9 investors. Their latest round was a Seed in Sep 2024. See how we get product data
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