An omnichannel conversational AI platform for businesses to automate support and sales across Webchat, WhatsApp, Instagram, Facebook Messenger, and more.
eBanqo Product Overview
Is eBanqo Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- Nigerian businesses
- Support teams
What It Does Well
- Omnichannel messaging
- Automated routine replies
Things to Check
- Channel list needed
- Human handoff rules
About eBanqo

eBanqo is a conversational AI and omnichannel customer engagement platform for businesses that handle sales and customer support through messaging channels.
Key capabilities include:
- Omnichannel inbox for social DMs that brings conversations from Webchat, WhatsApp, Facebook Messenger, Instagram DM, In-App chat, Google Business Messages, and eBanqo Chat into one interface for faster triage and follow-up.
- AI chatbots and NLP to automate FAQs and common workflows using a knowledge base with unlimited Q&A, helping answer repetitive questions and reduce agent workload.
- Live chat and team conversation management so agents can respond in real time across multiple channels, supported by features such as shared queue handling, canned responses, and roles and permissions.
- Broadcast messaging to send announcements, updates, and offers to targeted customer groups across supported messaging apps.
Available on Web, with Android and iOS mobile apps (plus API support).
Designed for B2B teams in customer service, marketing, and sales that need to manage high volumes of customer conversations across multiple messaging apps.
Notable for its focus on consolidating social messaging channels used widely across African markets into a single workspace, plus unlimited agent seats and integrations with common business tools such as CRMs, help desks, and email.
eBanqo Facts
Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. How we source dataAs of Oct 5, 2026, eBanqo is rated 5.0 on the App Store from 3 reviews and 4.6 on Google Play from 18 reviews with 500+ installs.
Recent Reviews for eBanqo
Reviews reflect each reviewer's opinion. Companies cannot pay to alter or remove reviews. A verified review includes proof that Liners checked to an extent. Learn how reviews workHow is the score calculated?
Every product starts at a 3.5-star baseline worth 7 reviews. Each approved review pulls the score toward the real average, so a product with one 5-star review shows about 3.7.
Learn how reviews workNG · 2 reviews
Jun 1, 2026
By automating routine queries and routing more complex issues to human agents, it strikes a practical balance between efficiency and personalization.
eBanqo Funding History
Liners compiles funding history from company announcements, investor records, and trusted reporting. We refresh it as new rounds are confirmed. How we source dataeBanqo has raised $250K across 5 recorded funding events. The latest was Seed in Feb 2024.
- Total Raised:
- $250K
- Latest Round:
- Seed
eBanqo Investors & Funding Rounds
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eBanqo Founders & Leadership Team
Liners compiles leadership profiles from official company pages, professional profiles, and trusted public sources. We refresh them as teams change. How we source dataFrequently Asked Questions About eBanqo
eBanqo is a conversational AI and customer engagement platform that lets businesses offer sales and support through live chat and chatbots across channels like web chat, WhatsApp, Facebook Messenger, Instagram, Google Business Messages and others. It centralizes messages from these channels into one dashboard so your team can respond and automate common workflows and FAQs.
eBanqo uses a tiered, conversation-based pricing model that starts with a free plan for up to 100 monthly chat customers, then paid plans from around $10 per month, with additional fees depending on the channels you enable. For exact pricing for your use case, you need to check the pricing page or request a quote.
eBanqo is a cloud-based platform that serves businesses in multiple regions and is not restricted to a specific country. You can typically use it wherever your supported messaging channels (such as WhatsApp, Facebook, Instagram and Google Business Messages) are available.
You can sign up for eBanqo by going to the website and starting from the Get Started or similar call-to-action, then creating an account and selecting a plan. For the Shopify app, you can also install Ebanqo from the Shopify App Store and follow the setup steps there.
Yes, eBanqo is available on iOS and Android. You can download Ebanqo on the App Store for iPhone, or get it on Google Play for Android.
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