An omnichannel conversational AI platform for businesses to automate support and sales across Webchat, WhatsApp, Instagram, Facebook Messenger, and more.

eBanqo Product Overview

Is eBanqo Right for You?

Liners prepares and updates these highlights as product information changes. Editorial standards

Best For

  • Nigerian businesses
  • Support teams

What It Does Well

  • Omnichannel messaging
  • Automated routine replies

Things to Check

  • Channel list needed
  • Human handoff rules

About eBanqo

Screenshot of eBanqo website

eBanqo is a conversational AI and omnichannel customer engagement platform for businesses that handle sales and customer support through messaging channels.

Key capabilities include:

  • Omnichannel inbox for social DMs that brings conversations from Webchat, WhatsApp, Facebook Messenger, Instagram DM, In-App chat, Google Business Messages, and eBanqo Chat into one interface for faster triage and follow-up.
  • AI chatbots and NLP to automate FAQs and common workflows using a knowledge base with unlimited Q&A, helping answer repetitive questions and reduce agent workload.
  • Live chat and team conversation management so agents can respond in real time across multiple channels, supported by features such as shared queue handling, canned responses, and roles and permissions.
  • Broadcast messaging to send announcements, updates, and offers to targeted customer groups across supported messaging apps.

Available on Web, with Android and iOS mobile apps (plus API support).

Designed for B2B teams in customer service, marketing, and sales that need to manage high volumes of customer conversations across multiple messaging apps.

Notable for its focus on consolidating social messaging channels used widely across African markets into a single workspace, plus unlimited agent seats and integrations with common business tools such as CRMs, help desks, and email.

eBanqo Facts

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Operates In
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As of Oct 5, 2026, eBanqo is rated 5.0 on the App Store from 3 reviews and 4.6 on Google Play from 18 reviews with 500+ installs.

Recent Reviews for eBanqo

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3.4
Average · 1 review
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S
Sharonchima17

NG · 2 reviews

Jun 1, 2026

By automating routine queries and routing more complex issues to human agents, it strikes a practical balance between efficiency and personalization.

eBanqo Funding History

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eBanqo has raised $250K across 5 recorded funding events. The latest was Seed in Feb 2024.

Total Raised:
$250K
Latest Round:
Seed

eBanqo Investors & Funding Rounds

Seed$250,000Feb 2024
SeedUndisclosedSep 2023

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eBanqo Founders & Leadership Team

Liners compiles leadership profiles from official company pages, professional profiles, and trusted public sources. We refresh them as teams change. How we source data
CI

Frequently Asked Questions About eBanqo

eBanqo is a conversational AI and customer engagement platform that lets businesses offer sales and support through live chat and chatbots across channels like web chat, WhatsApp, Facebook Messenger, Instagram, Google Business Messages and others. It centralizes messages from these channels into one dashboard so your team can respond and automate common workflows and FAQs.

eBanqo uses a tiered, conversation-based pricing model that starts with a free plan for up to 100 monthly chat customers, then paid plans from around $10 per month, with additional fees depending on the channels you enable. For exact pricing for your use case, you need to check the pricing page or request a quote.

eBanqo is a cloud-based platform that serves businesses in multiple regions and is not restricted to a specific country. You can typically use it wherever your supported messaging channels (such as WhatsApp, Facebook, Instagram and Google Business Messages) are available.

You can sign up for eBanqo by going to the website and starting from the Get Started or similar call-to-action, then creating an account and selecting a plan. For the Shopify app, you can also install Ebanqo from the Shopify App Store and follow the setup steps there.

Yes, eBanqo is available on iOS and Android. You can download Ebanqo on the App Store for iPhone, or get it on Google Play for Android.

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