Question 1

What is eBanqo and how does it work?

Accepted Answer

eBanqo is a conversational AI and customer engagement platform that lets businesses offer sales and support through live chat and chatbots across channels like web chat, WhatsApp, Facebook Messenger, Instagram, Google Business Messages and others. It centralizes messages from these channels into one dashboard so your team can respond and automate common workflows and FAQs.

Question 2

How much does eBanqo cost?

Accepted Answer

eBanqo uses a tiered, conversation-based pricing model that starts with a free plan for up to 100 monthly chat customers, then paid plans from around $10 per month, with additional fees depending on the channels you enable. For exact pricing for your use case, you need to check the pricing page or request a quote.

Question 3

What countries does eBanqo operate in?

Accepted Answer

eBanqo is a cloud-based platform that serves businesses in multiple regions and is not restricted to a specific country. You can typically use it wherever your supported messaging channels (such as WhatsApp, Facebook, Instagram and Google Business Messages) are available.

Question 4

How do I sign up for eBanqo?

Accepted Answer

You can sign up for eBanqo by going to the website and starting from the Get Started or similar call-to-action, then creating an account and selecting a plan. For the Shopify app, you can also install Ebanqo from the Shopify App Store and follow the setup steps there.

Question 5

Does eBanqo have a mobile app?

Accepted Answer

Yes, eBanqo is available on iOS and Android. You can download Ebanqo on the App Store for iPhone, or get it on Google Play for Android.

Question 6

Who is eBanqo best suited for?

Accepted Answer

eBanqo is best suited for businesses of all sizes that need to manage customer conversations and support across multiple messaging channels, including small and midsize businesses and enterprises. It is particularly useful for teams that want to use AI chatbots and live agents together for sales, support and customer engagement.

Question 7

How do I contact eBanqo support?

Accepted Answer

You can contact eBanqo support through the support or contact options on their website, and via in-app chat if you are an existing user. They also provide self-service resources such as FAQs and a knowledge base.

Question 8

Does eBanqo have a plan for teams or businesses?

Accepted Answer

Yes, eBanqo is designed for teams and businesses and its plans support multiple teammates without per-user charges on several tiers. It offers plans suitable for small businesses through large enterprises.

Question 9

Does eBanqo offer an API or integrations?

Accepted Answer

Yes, eBanqo offers integrations and an API so you can connect it with third-party tools and CRMs. It also integrates with multiple messaging and social channels like WhatsApp, Facebook Messenger, Instagram and Google Business Messages.

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