Jaba

Jaba is an AI phone agent for African businesses that handle high volumes of customer calls, including lenders, microfinance banks, telcos, banks, and payment companies.

Key capabilities include:

• Multilingual call handling in English, Pidgin, Hausa, Yoruba, Igbo, Swahili, and Zulu, including language switching within the same call.
• Common customer-care tasks while the caller stays on the line, such as account checks, airtime or data top-ups, and failed recharge resolution.
• Complaint logging with a reference (ticket) number, so teams can track and close issues.
• Conversational control that stops speaking when the caller interrupts.

Available as a browser-based Web demo. For pilots, it can be connected to a business’s phone lines and internal systems.

It is designed for B2B customer support and contact centre operations in Nigeria and other African markets where callers prefer local languages, including Swahili-speaking markets (Kenya, Tanzania) and Zulu-speaking South Africa.

What makes it notable is its focus on African language performance and measurement, including published task accuracy and response-time results per language, plus deployment options that keep listening, reasoning, and speech on one GPU either in Nigeria or on-premises, without sending call audio to a foreign AI service. Pricing details are not published, but the website notes pricing is in naira.