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A no-code, AI-powered customer engagement platform for African businesses to build voice, SMS, USSD, WhatsApp, payments, and airtime workflows with a cloud PBX.
HelloDuty is a no-code, AI-powered customer engagement and cloud contact center platform for African businesses that need to run support, sales, and self-service across voice and messaging channels.
Key capabilities include:
Available on Web (app.helloduty.com), with a Windows desktop app via Microsoft Store and an API.
It targets B2B teams in fintech, banking, sales, and customer service, including agent networks that need to reach rural and unbanked customers via feature phones.
Notable in Africa for combining USSD, voice, and WhatsApp journeys in one platform, offering virtual numbers and SIP trunking coverage across Kenya, Tanzania, Uganda, Rwanda, Ethiopia, Nigeria, Ghana, and South Africa, with a customer example including SunCulture.
DD Dave found 1 key person at HelloDuty, including 1 Founder. See how we get product data
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DD Dave found that HelloDuty has raised $560K across 3 rounds, backed by 2 investors. Their latest round was a Seed in Dec 2023. See how we get product data
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