Question 1

What is HelloDuty and how does it work?

Accepted Answer

HelloDuty is a unified no-code, AI-powered platform for businesses to build SMS, USSD, Voice, Payments, and Airtime applications, focused on customer engagement in Africa. It works by providing tools like phone systems, call management, communication features, and advanced AI capabilities such as call summaries and analytics.

Question 2

What countries does HelloDuty operate in?

Accepted Answer

HelloDuty operates in Africa.

Question 3

How do I sign up for HelloDuty?

Accepted Answer

To sign up for HelloDuty, click “Book Your Demo” / “Get Started” on the HelloDuty website, fill in your full name, company name, phone number, work email, and the countries where you want to use the service, then submit the form to begin the onboarding process.

Question 4

Who is HelloDuty best suited for?

Accepted Answer

HelloDuty is best suited for businesses building customer engagement applications via SMS, USSD, Voice, Payments, and Airtime, particularly those targeting Africa.

Question 5

How do I contact HelloDuty support?

Accepted Answer

You can send an email to support@helloduty.com for support.

Question 6

Does HelloDuty have a plan for teams or businesses?

Accepted Answer

Yes, custom pricing is available for large teams.

Question 7

Does HelloDuty offer an API or integrations?

Accepted Answer

Yes, HelloDuty offers a public API. View the official HelloDuty API documentation for endpoints, authentication, and integration guides.

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