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WhatsCRM
A WhatsApp CRM and marketing platform for businesses to manage chats, contacts, campaigns, chatbots, and team inboxes with tracking on web and mobile.
WhatsCRM Product Overview
Is WhatsCRM Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- Kenyan businesses
- WhatsApp sales teams
What It Does Well
- Shared team inbox
- Contact list management
Things to Check
- WhatsApp approval setup
- Broadcast messaging limits
About WhatsCRM
WhatsCRM is a WhatsApp CRM and marketing platform for businesses that want to manage customer conversations, run WhatsApp campaigns, and automate engagement from a single dashboard.
Key capabilities include:
- Smart contact management with bulk import, tagging, filtering, and segmentation to build targeted lists for messaging
- Campaign management and analytics for promotions and alerts, including delivery, read status, and response tracking
- Automation tools such as a no-code chatbot builder (lead capture and 24/7 replies) and welcome message automation with personalization and quick action buttons
- Team collaboration via a unified inbox, agent assignment, and role-based access controls, plus a Customer CRM Manager with detailed profiles and interaction history
Available on Web and an API documentation page is also provided for integrations.
Target users include freelancers, startups, agencies, support teams, and larger companies that rely on WhatsApp Business workflows for sales, marketing, and customer support.
What makes it notable is its WhatsApp-first focus, combining campaigns, CRM-style customer profiles, multi-agent inbox management, and automation in one tool, with a free account signup flow and both monthly and yearly subscription options (pricing amounts not shown on the site).
WhatsCRM Facts
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Pricing & Fees
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Frequently Asked Questions About WhatsCRM
WhatsCRM is a WhatsApp CRM and marketing platform for businesses to manage customer conversations, campaigns, and automation from one dashboard. It works by combining contact management, a unified inbox, chatbot and welcome-message automation, and campaign tracking in one place.
WhatsCRM operates in Kenya
You can sign up by creating a free account through the website’s onboarding flow. The site also indicates a “Get Started for Free” option.
WhatsCRM is best suited for businesses that rely on WhatsApp for sales, marketing, and customer support, including freelancers, startups, agencies, support teams, and larger companies.
You can contact WhatsCRM support at support@whatscrm.com.
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