A cloud CRM for South African SMEs to manage leads, opportunities, workflows, and reporting, with accounting integrations to Sage, Pastel, AccPac, and Syspro.

BluWave CRM Product Overview

Is BluWave CRM Right for You?

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Best For

  • South African SMEs
  • Sales teams

What It Does Well

  • Lead tracking
  • Sales pipelines

Things to Check

  • Sage integration depth
  • Pastel sync details

About BluWave CRM

Screenshot of BluWave CRM  website

BluWave CRM is a mobile and cloud-based customer relationship management (CRM) platform for SMEs and sales-driven teams that need a structured way to track leads, manage opportunities, and maintain customer history.

Key capabilities include:

  • Lead and opportunity tracking with a 360-degree view of deals and drag-and-drop pipeline management to rank and sort opportunities.
  • Workflow automation to standardise sales processes and reduce manual admin, plus tasks, activities, and calendar-linked follow-ups for consistent sales execution.
  • Dashboards and reporting via BluWave BI (included), with 30+ dashboards and 200+ reports, plus BI Broadcasts for automated report sharing to email inboxes.
  • Accounting and ERP integrations with systems such as Sage One, Pastel, AccPac, and Syspro.

Available on Web and mobile app (Android), with API access for third-party integrations.

It targets South African B2B SMEs across industries such as automotive, construction, engineering, hospitality, and telecommunications.

Notable for its South Africa-based cloud CRM offering, built-in BI reporting, and local-market focus, including pricing listed at R620 per user per month with monthly or yearly billing options, plus a free trial option.

BluWave CRM Facts

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African alternative to
Pricing & Fees
Variable pricingBluWave offers separate CRM and Service & Mobile Job Card plans, with pricing varying by the selected product, subscription period, and service package.

As of Oct 5, 2026, BluWave CRM is rated 2.8 on Google Play from 12 reviews with 1K+ installs.

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BluWave CRM Founders & Leadership Team

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Latest BluWave CRM News & Updates

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Frequently Asked Questions About BluWave CRM

BluWave CRM is a mobile and cloud-based CRM software designed to manage sales pipelines, track leads, automate processes, and provide real-time insights for customer retention and business growth. It works by offering customizable dashboards, activity tracking, quote generation, and integrations with accounting or ERP systems, with expert onboarding, data migration, and training to get teams started quickly.

BluWave CRM operates in South Africa.

You can start a free trial or book a free demo on the BluWave CRM website to get started. The team will meet online to plan rollout, handle data migration, configure the system, and provide training.

BluWave CRM has a mobile app on Android (Google Play Store).

BluWave CRM is best suited for small and medium enterprises (SMEs) in South Africa, particularly sales teams, service departments, and industries like automotive, engineering, distribution, and manufacturing that need to manage leads, pipelines, and customer relationships.

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