Question 1

What is Chowdeck and how does it work?

Accepted Answer

Chowdeck is an on-demand delivery platform that lets you order meals, groceries, medicines, and local market goods from restaurants and vendors, with delivery typically completed in under 30 minutes. The platform connects customers with a network of restaurants and delivery riders across Africa.

Question 2

How much does Chowdeck cost?

Accepted Answer

Chowdeck charges delivery fees per order. It also offers Chowpass, a subscription service that provides free deliveries on orders above ₦3,000 (approximately $2), reduced service fees, and protection from surge pricing in Lagos and Abuja.

Question 3

What countries does Chowdeck operate in?

Accepted Answer

Chowdeck operates in Nigeria, with major presence in Lagos and Abuja. The company has expanded into Ghana, launching operations in areas including Osu, Cantonments, Labone, Airport, Dzorwulu, East Legon, Madina, Adenta, Oyarifa, and Abokobi.

Question 4

Does Chowdeck have a mobile app?

Accepted Answer

Yes, Chowdeck is available on iOS and Android. You can download Chowdeck on the App Store for iPhone, or get it on Google Play for Android.

Question 5

Who is Chowdeck best suited for?

Accepted Answer

Chowdeck is suited for customers who want quick meal delivery from local and continental restaurants, as well as those needing groceries, medicines, and market goods delivered quickly. For restaurants and vendors, Chowdeck offers tools for inventory management, payments, and kitchen operations.

Question 6

Does Chowdeck have a plan for teams or businesses?

Accepted Answer

Yes, Chowdeck offers enterprise-grade tools for restaurant partners and merchants, including inventory management, payments processing, and kitchen operations software. These tools help restaurants manage supply chains, track sales, and engage customers.

Question 7

What popular product is Chowdeck an African alternative to?

Accepted Answer

Chowdeck is an African-built alternative to Instacart.

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