Question 1

What is Squad and how does it work?

Accepted Answer

Squad is a payment platform for African businesses to accept online and in-person payments using virtual accounts, payment links, gateways, USSD, POS, and APIs. You sign up via the dashboard at dashboard.squadco.com, complete KYC for onboarding in about 15 minutes, then access tools like virtual accounts for instant reconciliation, payment links for remote requests, and developer APIs for integrations.

Question 2

How much does Squad cost?

Accepted Answer

Squad uses a transaction-based pricing model, such as 1.2% for local payment links and 3.9% for international payments over $100. Full details are on the pricing page at squadco.com/pricing.

Question 3

What countries does Squad operate in?

Accepted Answer

Squad operates primarily in Nigeria with CBN licensing and focuses on markets across Africa.

Question 4

How do I sign up for Squad?

Accepted Answer

Sign up at dashboard.squadco.com by creating an account with your email, then complete KYC for quick onboarding in about 15 minutes.

Question 5

Does Squad have a mobile app?

Accepted Answer

Yes, Squad is available on iOS and Android. You can download Squad Business on the App Store for iPhone, or get it on Google Play for Android.

Question 6

Who is Squad best suited for?

Accepted Answer

Squad is best suited for businesses of all sizes (micro, small, large), fintechs, and churches in Africa needing to collect online and in-person payments.

Question 7

How do I contact Squad support?

Accepted Answer

Send an email to help@squadco.com for support.

Question 8

Does Squad have a plan for teams or businesses?

Accepted Answer

Yes, Squad serves businesses of all sizes including teams, with tools like shared dashboards, invoicing, and multi-user access via the web platform and merchant app.

Question 9

Does Squad offer an API or integrations?

Accepted Answer

Yes, Squad offers a public API. View the official Squadco API documentation for endpoints, authentication, and integration guides.

Question 10

What popular product is Squad an African alternative to?

Accepted Answer

Squad is an African-built alternative to Square and Stripe.

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