Question 1

What is Sorted Wallet and how does it work?

Accepted Answer

Sorted is a non-custodial Bitcoin and USDt wallet built for people in Africa and other emerging markets, especially those using feature phones or low-powered Android smartphones. You can use it to send and receive money, save in Bitcoin or USDt, pay bills, buy mobile data, and cash out to local mobile money and similar options where available.

Question 2

How much does Sorted Wallet cost?

Accepted Answer

Sorted does not publish a detailed fee or pricing schedule. It positions itself as having no hidden fees and extremely low costs for remittances, but exact fees may vary by transaction type and partner.

Question 3

What countries does Sorted Wallet operate in?

Accepted Answer

Sorted is available in more than 150 countries and reports usage in over 165 countries, with a primary focus on users in Africa and other emerging markets, including Southern Asia. Availability of specific services like cash-out or mobile money connections may depend on your local providers.

Question 4

How do I sign up for Sorted Wallet?

Accepted Answer

To sign up for Sorted, you download the app on your compatible phone (Android or KaiOS) and follow the in-app setup steps to create a non-custodial wallet. Because it is non-custodial, you will be asked to securely back up your recovery phrase or keys during setup.

Question 5

Does Sorted Wallet have a mobile app?

Accepted Answer

Yes, Sorted is available on Android. Get Sorted on Google Play for Android.

Question 6

Who is Sorted Wallet best suited for?

Accepted Answer

Sorted is best suited for individuals in Africa and other emerging markets who rely on feature phones or low-powered smartphones and need simple, low-cost ways to send and receive remittances, save in USDt or Bitcoin, and cash out through mobile money. It is especially useful for unbanked or underbanked users who depend on mobile money rails for daily finances.

Question 7

How do I contact Sorted Wallet support?

Accepted Answer

You can contact Sorted support by emailing hello@sorted.io, hello@sortedwallet.com, or support@sorted.finance. The product also emphasizes real human support, so you can expect assistance through its help resources.

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