Question 1

What is Sokoni ERP and how does it work?

Accepted Answer

Sokoni ERP is a cloud-based ERP platform for African SMEs that centralizes inventory, accounting, POS, payroll, procurement, CRM, and reporting in one system, with native M-Pesa integration and Kenya eTIMS compliance. You access it through a web browser, where M-Pesa payments, invoices, and statutory workflows (like PAYE, NHIF, NSSF, and KRA eTIMS) are automated and kept in sync across your business modules.

Question 2

How much does Sokoni ERP cost?

Accepted Answer

Sokoni ERP uses custom-quoted pricing across three paid plans: Starter, Growth, and Enterprise. All plans include a free 14-day trial, but specific prices are not publicly listed and are provided on request.

Question 3

What countries does Sokoni ERP operate in?

Accepted Answer

Sokoni ERP is designed primarily for African SMEs, with explicit operational support for Kenya, including all 47 Kenyan counties. It can be used by African businesses more broadly that benefit from M-Pesa integration and regional compliance workflows.

Question 4

How do I sign up for Sokoni ERP?

Accepted Answer

You can sign up for Sokoni ERP by starting the free 14-day trial or requesting a live demo directly from the product page on the Nyamai Nexus website. During onboarding, your account and core modules are set up as a cloud ERP workspace that you access via your browser.

Question 5

Does Sokoni ERP have a mobile app?

Accepted Answer

Yes, Sokoni ERP is available on the web and is architected to connect with a mobile app component. The primary interface is browser-based, with the mobile app referenced as part of the connected platform for on-the-go access.

Question 6

Who is Sokoni ERP best suited for?

Accepted Answer

Sokoni ERP is best suited for African small and medium-sized businesses, especially Kenyan companies that need M-Pesa integration and local statutory compliance across finance, HR/payroll, and operations. Typical users include SME owners, finance teams, HR and payroll teams, and retail or multi-branch operations managing inventory and POS.

Question 7

How do I contact Sokoni ERP support?

Accepted Answer

You can contact Nyamai Nexus support by emailing info@nyamainexus.com. Additional support options, such as priority support and onboarding, are available on higher Sokoni ERP plans.

Question 8

Does Sokoni ERP have a plan for teams or businesses?

Accepted Answer

Yes, Sokoni ERP is built for teams and businesses, with Starter, Growth, and Enterprise plans that support from a few users up to unlimited users. These plans include shared access to core business modules, and the Enterprise plan adds features like a dedicated account manager and SLA-backed uptime for larger organizations.

Question 9

Does Sokoni ERP offer an API or integrations?

Accepted Answer

Yes, Sokoni ERP offers integrations and an API; it includes a dedicated M-Pesa gateway module and connects to services like M-Pesa Daraja, banks/SWIFT, WhatsApp bot, and Kenya eTIMS via APIs. The Enterprise plan explicitly provides full REST API access for deeper integrations with your own systems.

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