Siteti

Siteti is a WhatsApp-based CRM and official WhatsApp Business API provider for growing businesses in Nigeria that need to manage customer communication, sales follow-up, and support at scale.

Key capabilities include:

• Broadcast messaging and scheduling to send bulk WhatsApp broadcasts to contacts, segments, or custom lists, with delivery set to an exact date and time.
• API messaging for notifications with custom broadcasts via API for use cases such as OTPs, order updates, and personalized messages.
• Automation and data capture using a chatbot builder, interactive flows (for examples like loan applications, real estate forms, and e-commerce orders), and webhooks to pass responses or order data to external systems.
• Team collaboration and calling through a shared team inbox for multi-agent access, plus inbound and outbound calls inside the platform with optional call recording.

Available on Web (app login) and via API (documentation at https://www.siteti.com/docs).

It is designed for Nigerian teams in sectors such as real estate, e-commerce, travel, logistics, healthcare, finance, and other service businesses that rely on WhatsApp for lead management and customer support.

Notable for its official Meta Business Tech Provider Partner positioning, Naira billing with monthly or yearly plans (yearly billed at 15% off), NDPR compliance emphasis, and safeguards such as account quality updates and account regulation (rate limiting, warming, and risk alerts) to help reduce the risk of WhatsApp account restrictions. It also supports coexistence mode in supported countries, allowing the WhatsApp Business App to be used alongside the API and enabling import of up to 6 months of chat history.