Question 1

What is SANTAREX ERP and how does it work?

Accepted Answer

SANTAREX ERP is a cloud-based SaaS hospital and clinic management system for healthcare facilities. It brings patient records, consultations, pharmacy, laboratory, billing, payments, and reporting into one platform, and works on the web with partial offline mode through its PWA.

Question 2

How much does SANTAREX ERP cost?

Accepted Answer

SANTAREX ERP offers a free “Découverte” plan and paid plans starting at 12,000 FCFA per month. Higher tiers include 18,000 FCFA, 35,000 FCFA, 75,000 FCFA, and 150,000 FCFA per month, depending on the size of the facility and number of users.

Question 3

What countries does SANTAREX ERP operate in?

Accepted Answer

SANTAREX ERP is focused on West and Central Africa, including Côte d’Ivoire, Sénégal, Cameroun, Mali, Burkina Faso, Guinée, Togo, and Congo.

Question 4

How do I sign up for SANTAREX ERP?

Accepted Answer

You can sign up from the SANTAREX ERP website and start with the 30-day free trial or the free “Découverte” plan. If you need help getting started, you can contact their team through the support emails listed on the site.

Question 5

Does SANTAREX ERP have a mobile app?

Accepted Answer

Yes. SANTAREX ERP works as an installable Progressive Web App on Android, iOS, and PC, rather than as a separate native app store app.

Question 6

Who is SANTAREX ERP best suited for?

Accepted Answer

SANTAREX ERP is best suited for hospitals, clinics, health centers, medical cabinets, pharmacies, and laboratories, especially in West and Central Africa.

Question 7

How do I contact SANTAREX ERP support?

Accepted Answer

You can contact SANTAREX ERP by email at contact@ibigsoft.com, santarex@ibigsoft.com, support@ibigsoft.com, legal@ibigsoft.com, or rh@ibigsoft.com.

Question 8

Does SANTAREX ERP have a plan for teams or businesses?

Accepted Answer

Yes. SANTAREX ERP has paid plans for pharmacies, medical practices, health centers, clinics, and hospitals or groups, with multi-user options and higher-capacity tiers for businesses and larger facilities.

Question 9

Does SANTAREX ERP offer an API or integrations?

Accepted Answer

Yes. SANTAREX ERP offers a REST API and integrations with WhatsApp Business, SMTP email, and payment providers such as CinetPay and Moneroo, along with local mobile money options.

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