Question 1

What is Meditect and how does it work?

Accepted Answer

Meditect is a cloud-based pharmacy management software for community pharmacies in francophone sub-Saharan Africa that centralizes point of sale, inventory, finance, analytics, and insurance workflows in a single web platform. You access it through a browser, where pharmacy staff use modules for sales, stock and expiry tracking, financial reporting, dashboards, and third-party payer management, all backed by a continuously updated medicines database and local integrations.

Question 2

How much does Meditect cost?

Accepted Answer

Meditect is a paid SaaS product, but exact pricing and plan details are not publicly specified. To get current pricing, you need to contact the Meditect team directly or request a demo from their website.

Question 3

What countries does Meditect operate in?

Accepted Answer

Meditect operates exclusively in francophone sub-Saharan Africa. It is used by pharmacies in countries such as Senegal, Côte d’Ivoire, and Mali, and supports partners active across multiple francophone African markets.

Question 4

How do I sign up for Meditect?

Accepted Answer

To sign up for Meditect, you typically start by contacting the company through the website, for example by requesting a demo or filling out a contact form, so their team can qualify your pharmacy and set up your account. Implementation and onboarding are then handled with the pharmacy team rather than through instant self-service signup.

Question 5

Does Meditect have a mobile app?

Accepted Answer

Meditect is available as a web-based application accessed via a browser. A dedicated mobile app for Android or iOS is not confirmed, so you should plan to use it primarily on web.

Question 6

Who is Meditect best suited for?

Accepted Answer

Meditect is best suited for independent and small to medium community pharmacies (officines) in francophone sub-Saharan Africa. It is designed for pharmacy owners, managers, and counter staff who need integrated tools for daily sales, stock, finance, analytics, and insurance workflows.

Question 7

How do I contact Meditect support?

Accepted Answer

You can contact Meditect support through the contact and demo request channels on the website, where the team offers human support for implementation and day-to-day questions. In-product or direct support contact details are typically shared with customers once their pharmacy is onboarded.

Question 8

Does Meditect have a plan for teams or businesses?

Accepted Answer

Yes, Meditect is built for pharmacies as business customers and is used by entire pharmacy teams. A single pharmacy account can be used across multiple roles, such as owners, managers, and staff, with shared access to sales, stock, finance, and analytics.

Question 9

Does Meditect offer an API or integrations?

Accepted Answer

Meditect offers multiple native integrations, including wholesalers, Mobile Money providers, and insurers/TPAs commonly used in francophone Africa. There is no public information about a general-purpose API or official public API documentation, so custom API access is not confirmed.

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