Question 1

What is Maisha Meds and how does it work?

Accepted Answer

Maisha Meds is a mobile app for private pharmacies and clinics in Africa to manage point-of-sale, inventory, sales tracking, and opt-in patient programs for subsidized care in areas like malaria, HIV, and vision. It works offline in low-connectivity settings, supports barcode scanning, stock management with expiration dates, patient records, supplier and patient credit tracking, and generates business reports on profit, loss, and fast-moving goods. Each sale creates real-time, geotagged data for anonymized analytics shared with governments and funders.

Question 2

What countries does Maisha Meds operate in?

Accepted Answer

Maisha Meds operates in Kenya, Uganda, Nigeria, Tanzania, and Zambia, with planned expansion to DRC.

Question 3

How do I sign up for Maisha Meds?

Accepted Answer

Download the Maisha Meds app from the Google Play Store on an Android tablet or phone, then create a facility account from the home screen by entering username, password, name, email, phone, address, city, county, postal code, till number, and facility type (private or public). Perform an initial stock take to enter all inventory. Only administrators can create accounts and add users via settings.

Question 4

Does Maisha Meds have a mobile app?

Accepted Answer

Yes, Maisha Meds is an Android app available on the Google Play Store, recommended for tablets but usable on phones.

Question 5

Who is Maisha Meds best suited for?

Accepted Answer

Maisha Meds is best suited for private pharmacies, drug shops, and clinics in Africa managing daily operations like sales, inventory, and patient programs.

Question 6

How do I contact Maisha Meds support?

Accepted Answer

Contact Maisha Meds support at technology@maishameds.org, support@maishameds.org, contact@maishameds.org, or hello@maishameds.org. Support is also available through phone calls and messages.

Question 7

Does Maisha Meds have a plan for teams or businesses?

Accepted Answer

Yes, Maisha Meds supports teams with multiple users per facility, including admin, manager, and attendant roles with varying privileges like full access for admins and sales-only for attendants.

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