DawaSmart

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Healthcare operations software for pharmacies, clinics, and hospitals in Kenya, combining POS, patient flow, lab workflows, billing, and M-Pesa payments on web and mobile.

DawaSmart Product Overview

Is DawaSmart Right for You?

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Best For

  • Kenyan pharmacies
  • Clinics with lab services

What It Does Well

  • Pharmacy point of sale
  • Medicine stock tracking

Things to Check

  • Offline mode limits
  • M-Pesa settlement flow

About DawaSmart

Screenshot of DawaSmart website

DawaSmart is healthcare operations software for pharmacies, clinics, and hospitals, designed to run day-to-day sales, clinical workflows, and facility oversight from a single workspace.

Key capabilities include:

  • Pharmacy POS and stock control: process sales with receipts, refunds, and discounts; manage inventory with pack-level and unit-level sales, batch tracking, expiry alerts, and low-stock notifications.
  • Supplier and purchasing workflows: manage suppliers, create purchase orders, and record goods received (GRN) to track stock movement.
  • Clinic and hospital workflows: support patient registration, reception and service queues, triage, consultations, connected dispensing, and laboratory workflows; hospital operations extend to admissions, wards, beds, payer management, inpatient care, and discharge.
  • Payments, controls, and reporting: accept M-Pesa, cash, and card payments; manage staff accounts with role-based access, track expenses, run multi-branch operations, and generate sales, cash-flow, inventory, and business reports.

Available on Web, Android, and iOS, with access from desktop web.

Built for pharmacy owners, pharmacists and attendants, clinic reception teams and clinicians, hospital staff, facility managers, and healthcare administrators.

Notable for the Kenyan market context, it combines M-Pesa-enabled payments, offline sales mode with automatic sync, and cloud backup alongside pharmacy, clinic, and inpatient workflows in one product. Pricing is paid with free trials (7 days for pharmacies, 14 days for clinics and hospitals), and the provider offers free installation and setup.

DawaSmart Facts

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Frequently Asked Questions About DawaSmart

DawaSmart is healthcare operations software for pharmacies, clinics, and hospitals. It combines sales, inventory, patient flow, clinical workflows, billing, reporting, and M-Pesa payments in one web and mobile workspace.

DawaSmart plans start at KES 699 per month or KES 6,990 per year for the Basic plan, per branch and excluding VAT. Pro costs KES 1,299 per month or KES 12,990 per year, while Enterprise costs KES 5,999 per month or KES 59,990 per year. Pharmacy trials last 7 days, and clinic and hospital trials last 14 days.

DawaSmart primarily serves customers in Kenya. Its product information also refers to pharmacies across Africa and beyond, but specific additional countries are not identified.

You can sign up on the DawaSmart website by registering your facility, choosing the workflows you need, and completing the approval process. The product offers a free trial, free installation, and free setup.

Yes, Dawasmart is available on iOS and Android. You can download Dawasmart on the App Store for iPhone, or get it on Google Play for Android.

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