Question 1

What is OkHi and how does it work?

Accepted Answer

OkHi is an AI‑powered address verification platform that businesses integrate into their mobile apps to digitally capture a GPS‑linked address and then use phone location data and behavioral analysis to verify that a customer actually lives there. It replaces traditional proof of address methods like utility bills and in‑person agent visits with a fully digital, mobile‑first process tailored to emerging markets and informal addressing environments.

Question 2

How much does OkHi cost?

Accepted Answer

OkHi is a paid product and typically charges businesses per successful address verification, for example on a per‑verified‑address or per‑transaction basis. Exact pricing depends on your use case and volumes, so you need to contact OkHi’s team for a customized quote.

Question 3

What countries does OkHi operate in?

Accepted Answer

OkHi is active in Nigeria and is generally focused on Africa and other emerging markets where addressing is informal or inconsistent. Availability in additional countries is handled on a case‑by‑case basis through commercial partnerships.

Question 4

How do I sign up for OkHi?

Accepted Answer

To sign up, you can contact OkHi’s team through the website to discuss your use case and get onboarding support. Once approved, your team receives access to the business dashboard and developer resources to integrate the SDK and APIs into your mobile app or backend.

Question 5

Does OkHi have a mobile app?

Accepted Answer

The mobile app is available on Google Play Store. OkHi also provides Android and iOS SDKs that integrate into partner businesses’ mobile apps. End users interact with OkHi’s address capture and verification flows inside those partner apps.

Question 6

Who is OkHi best suited for?

Accepted Answer

OkHi is best suited for banks, fintechs, and other financial services that need reliable digital proof of address for KYC, fraud reduction, and lending decisions. It is also well suited for e‑commerce, delivery, ride‑hailing, and other businesses that rely on accurate, verifiable customer addresses for operations and logistics.

Question 7

How do I contact OkHi support?

Accepted Answer

You can contact OkHi support by emailing teamokhi@okhi.com. Business customers can also access and manage their integration through the OkHi business dashboard after logging in.

Question 8

Does OkHi have a plan for teams or businesses?

Accepted Answer

Yes, OkHi is designed for teams and businesses rather than individual consumers. It offers a business dashboard, developer documentation, and integration support so multiple stakeholders (product, engineering, risk, operations) can use and manage the service.

Question 9

Does OkHi offer an API or integrations?

Accepted Answer

Yes, Okhi offers a public API. View the official Okhi API documentation for endpoints, authentication, and integration guides.

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