Question 1

What is MANO and how does it work?

Accepted Answer

MANO) is a household delivery app that lets you order groceries, restaurant meals, pharmacy items, bulk supplies, and other everyday products for fast delivery in Luanda, Lagos, and Abuja. You browse and place orders in the mobile app, Mano’s dark stores and partner merchants prepare the items, and riders deliver to your address, with real‑time tracking in the app.

Question 2

How much does MANO cost?

Accepted Answer

MANO does not publish a subscription or service fee structure, and orders appear to be paid per purchase within the app. Specific delivery fees, product prices, or surge charges are not clearly listed, so overall cost depends on what you order at checkout.

Question 3

What countries does MANO operate in?

Accepted Answer

MANO currently operates in Angola (Luanda) and Nigeria (Lagos and Abuja). These are the cities where the app offers delivery and its dark stores are located.

Question 4

How do I sign up for MANO?

Accepted Answer

To sign up, download the MANO app from the Google Play Store or Apple App Store, open it, tap “More” then “Log in,” and enter your phone number. Choose SMS or WhatsApp verification, then add your details (email, name, date of birth, gender) and save to create your account.

Question 5

Does MANO have a mobile app?

Accepted Answer

Yes, MANO is available on iOS and Android. You can download Manoafrica on the App Store for iPhone, or get it on Google Play for Android.

Question 6

Who is MANO best suited for?

Accepted Answer

MANO is best suited for urban households and individual consumers in Luanda, Lagos, and Abuja who want fast delivery of groceries, meals, pharmacy items, and other daily essentials. It also suits customers who prefer app‑based ordering, in‑app tracking, and support via chat, phone, or WhatsApp.

Question 7

How do I contact MANO support?

Accepted Answer

You can contact MANO support via phone, WhatsApp, and in‑app chat during their stated customer service hours. Support phone numbers include +234 913 333 3300 in Nigeria and +244 943 650 0500 in Angola, and you can also reach the team by email at info@manoafrica.com.

Question 8

Does MANO have a plan for teams or businesses?

Accepted Answer

MANO offers a Bulk Buy option for households and businesses to purchase supplies in larger quantities with free next‑day delivery in supported cities. However, there is no separate multi‑user or subscription “team plan” described, so business usage is handled through the standard app and bulk ordering features.

Question 9

Does MANO offer an API or integrations?

Accepted Answer

MANO does not advertise a public API or developer portal. There is no information indicating official third‑party integrations or programmatic access for external developers.

Question 10

What popular product is MANO an African alternative to?

Accepted Answer

MANO is an African-built alternative to Instacart.

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